- Always introduce yourself when
speaking for the first time
- It is important to introduce yourself
when first speaking as other participants may not recognize your voice.
- Avoid putting your phone on
- Putting your local phone on hold
could introduce music into the conference, so when considering the hold function please use *6 instead. Otherwise
your hold music will play into the conference call, and make it impossible for the other participants to continue
the meeting in your absence! (Remember to un-mute yourself when you come back.)
- Create an agenda and keep to
- Remain consistent with the timeline
and agenda as prescribed in order to respect the time of the other participants.
- Clearly state when calls end
- If participants linger after you
have hung up on the call you will get billed. Ensuring that all participants understand when a call has ended will
avoid any possible confusion so stay on the line and make sure everyone has left the call.
- Sound Quality Issues
- Our bridging equipment allows
you to speak simultaneously with another caller without any loss of sound quality. This means, however, that any
static or disruptive noise that can be picked up through your phone line will affect the conference, so you must
ensure that you are speaking in a quiet environment.
- How to prevent sound quality
- 1. Avoid
speakerphones (if possible) or use a high quality speakerphone as they can introduce unwanted noise into the call.
2. Be mindful that mobile or cordless phones tend to pick up static and can also be the culprit
if an echo is heard.
3. In the event that a cell call is required we recommend a stationary location where the
signal strength is high.
4. Always mention to your participants that they have the ability to mute their own line in
case they have background noise around them that may be heard by others on the call.
Should Moderators attempt to
If a moderator arrives a few
minutes early they can greet each of the participants and let them know when everyone is present and ready to start
Conference Call Plans
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Audio Conference Call Etiquette | Make The Most of Your Time