- Remote Call Forwarding Number
- Get a remote call
forwarding number, or several, and reach out to customers
in other communities. Using a remote call forwarding number to establish your company's presence in its service
areas is a tried-and-true strategy that's surprisingly easy to implement.
It easy communicating with your customer base even if your customers are located
in Tanzania and your company call center is in the USA.
See example above.
- Here's how it works:
Order your number - First, you'll need a remote call forwarding number
for each community that you are targeting. These numbers will be local numbers for each targeted community. For
example, if you are targeting customers in Phoenix, Arizona, you'll want a remote call forwarding number within
the 602 area code. Likewise, if you're targeting customers in Atlanta, Georgia, you'll need a number within Atlanta's
770 area code.
Designate a destination (ring to number) - When you order call
forwarding numbers, the next step is to designate where each remote call forwarding number
actual rings. Because call forwarding numbers are "virtual," they do not require a physical installation.
So, your Phoenix and Atlanta numbers won't be installed in offices located in Phoenix and Atlanta. Instead, call
to those numbers will be forwarded to a remote phone that you've designated as the 'ring to' number. This could
be your main office in Portland, Oregon, a call center located in Chicago, or virtually anywhere in the world.
Configure advanced features - After setting up the initial remote
call forwarding number and its destination 'ring to' number, you can begin receiving phone calls. However, you
may want to configure some of the advanced options that come with your remote call forwarding number.
For example, if you want to also receive faxes (as an email attachment), you'll
need to enable that function and enter your email address. Similarly, you may want to record a custom greeting
and voicemail message as well as specify how you want calls handled under a variety of circumstances.
- Why order a remote call forwarding
number for callers in various communities?
- There are several reasons why businesses do so. While you could advertise your
main phone number, doing so may alienate callers from outside your calling area.
For example, would a customer in Atlanta feel comfortable dialing a business with a Portland area code? By ordering
a remote call forwarding number
local to Atlanta and then routing those callers to your Portland office, you immediately solve a common obstacle.
For example, if you currently advertise in three local phone books, on five local radio stations, and one television
station, you could order individual remote call forwarding numbers
for each ad campaign and then track the performance of each ad campaign based on each number's call histories.
Remote call forwarding numbers are versatile tools that come with useful features including: online account access,
time of day routing, custom greetings, crystal clear call quality, voicemail and fax forwarding, simultaneous call
handling, and more.
Serve your customers no matter where they may be located, local or abroad. Order your own remote call forwarding number.
In addition to looking like a local number to
callers, you can use a remote call forwarding
number to gain better insight into how well
your advertising campaigns are working.
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