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Create a Customized Greeting for your Phone Number
Optional Included Free Feature
How to set up a personalized greeting
Create a Customized Greeting Included FREE with your service!
A customized greeting is a message that callers hear while they are being connected to your phone line. Whether your number is local or toll-free, you can record any customized message to formally greet incoming callers. A simple and straight forward example:
‘Thank you for calling [Your Business], please stay on the line while we connect your call to the first available representative’
Utilizing a customized greeting gives you an edge over competitor companies that may only have a standard ringtone. Larger, more successful companies often have customized greetings to direct incoming calls to their proper departments such as ‘Press 1 for Sales, Press 2 for Technical Support, and so on’, which can be accomplished with our free "Advanced IVR" feature. (Interactive Voice Response)
When you receive your account activation email, if you would like to set up a greeting, follow these easy steps at the right.
After you set up a greeting, you can now call your phone number and test your greeting to make sure it works the way you want it to.
If you need any assistance with setting up your greeting, contact our support team. We are happy to help with any detail.
Make a Greeting
Log in to your Account Portal
Go To Settings
Select 'Call Forwarding'
Next, click on 'Call Acceptance' and under 'Announcement Prompt' you can Upload, Record, Play or Delete your 'Greeting'
Apply and Save
Once you are finished, hit 'Apply' and then click 'Save'