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Create a Customized Greeting for your New Phone Number
(IVR) Interactive Voice Response Feature
How to set up a personalized greeting
Included feature for your new virtual phone number
Your callers can hear an IVR greeting in any of the 160+ countries where we offer virtual phone numbers.
Interactive Voice Response menus assist your callers getting to the right person or department.
A customized greeting is a message that callers hear while they are being connected to your phone line. Whether your number is local or toll-free, you can record any customized message to formally greet incoming callers.
A simple and straight forward example:
‘Thank you for calling [Your Business], please stay on the line while we connect your call to the first available representative’
Utilizing a customized greeting gives you an edge over competitor companies that may only have a standard ringtone.
Larger, more successful companies often have customized greetings to direct incoming calls to their proper departments such as ‘Press 1 for Sales, Press 2 for Technical Support, and so on’, which can be accomplished with our free "Advanced IVR" feature. (Interactive Voice Response).
Listen to the example recording below and get a sense of how you can create the phone greeting you desire.
When you receive your account activation email, if you would like to set up a greeting with prompts, follow these easy steps on the right.
After you set up a greeting, you can now call your new phone number and test your greeting to make sure it sounds the way you want it to. If you need to change a prompt, it's easy to do so.
If you need any assistance with setting up your greeting, contact our support team. We are happy to help with any details or answer any questions you may have.
