The dial-out feature enables the
chairperson to add a participant to a call located in any country.
Possible reasons to
use the included dial-out feature
1What to do if there is no access number for the participant's
The chairperson can use the dial-out feature to add attendees to a call manually if the conference call attendee
is located in a region that does not have toll-free or local access numbers.
If this is the situation, the moderator of the call simply uses the included dial-out option to add that participant
to the call instantly using the phone keypad command
[ * 1 ]
2Chairperson gains control
may want to add a participant to a phone meeting quickly without waiting for the guest to dial-in. Or the moderator may want to add a participant to the call
at a certain point during the conference instead of from the start of the
use the 24 hour operator
This service includes
24/7 U.S. based operator support. Enter keypad command [ * 0
] to reach the operator anytime during
the call. Ask to have the attendee added to your call. Provide your account credentials plus the phone number of
Other Dial Out Uses
job interview candidate with dial-out
A common use for using dial-out is to bring a third party into a meeting after others have had a pre-conference
for a job candidate interview.
Have a pre-conference
Conference with some attendees and then at the appropriate time, use the dial-out feature to add a guest to your
call. Reduce costs
Some customers prefer to
use the dial-out option because the dial-out rates can be lower than the toll-free access rate. This depends on the rate for country of the conferee.
Add a participant using the dial-out
"We need to host
a conference call with five participants located in the U.S., one in Tanzania, one in Kenya and one in Haiti. Eight
people total including the host.
I do not see Tanzania or Haiti on the toll-free access list. Is it possible to get all of these participants on
Yes it is. The U.S. and Kenya attendees will
enter the call using the supplied U.S. and Kenya toll free access numbers.
The Tanzania and Haiti attendees are added to the call by the leader using the dial-out feature.
How to dial-out
Dial [ * 1 ] you will hear a voice prompt asking you to enter the
international phone number you wish to call.
Now dial the Tanzania phone number. When the called party answers, enter [ * 1
] again to add that caller to your meeting.
Now do the same thing for the Haiti attendee.
The dial-out guest simply answers the inbound call and is immediately joined to your conference call.
Using the dial-out feature does not
involve your local phone company or long distance carrier because the call is routed internally through your conferencing account.