Dial By Name Directory
- How does it work?
When a caller is dialing into the Main Greeting and does not remember the extension number of the person he is
calling, he has the option to press 411 at any time. The caller will then be prompted to enter between 2 and 10
letters of the last name for the person he is looking for. The system will then play the recorded name(s) of the
person(s) whose last name(s) match the letters that were entered. It will also provide the ability to connect to
the extension for that person.
Example: The Caller has entered the phone key numbers 566 for JON as in Jones, they will now hear ‘For Bob Jones
at extension 305 press 1; for Sally Jones at extension 306 press 2.’ The words Bob Jones and Sally Jones are being
played in that specific person’s personal voice exactly as they have recorded into the system for their extension.
The caller can then choose the appropriate response and be connected! This is another feature that truly gives
you a ‘Big Business
image with a Small Business Price!’
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How do you get this service ?
Simply click here.
Assist callers in finding the right person to
Dial By Name Directory is a Feature for use with Virtual PBX Extensions. Each PBX Extension user has the ability
to enter their name in the Web Center system. In addition they will have the ability to record their name over
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