- Detailed Call Reports
- How does this benefit me?
This will allow you to measure the effectiveness of your advertising, as well as the response rate to incoming
calls by your employees. In addition you can monitor the calls made to and from various extensions and so much
Currently four types of Reports are available giving you additional ability to search within specific date parameters:
- Today’s Calls – A Quick Glance at all calls for Today.
Provides Today’s Date, Time, Caller ID, Duration (in seconds) and Call Type fields.
- Calls by Date Range – Allows you to search for all calls within
specific date ranges picked by you. Provides Date, Time, Caller ID, Duration (in seconds) and Call Type fields.
- Call Statistics – Gives you very detailed specifics on ALL
calls into the system based on the specific date ranges you pick. Details are provided for both the main greeting
and all extensions. Provides Extension Description, Calls, Voicemails, Hang-ups, Call Forwards, Faxes, FOD (Fax
on Demand) and Duration (average) fields
- Call Detail – Provides Date, Time, Caller ID, Duration
and Extension # fields of every call !
- As mentioned, an added value to
having Detailed Calling Reports is being able to monitor outbound dialing per extension. You will know which of
your employees is using the Virtual International Call and Instant Call Return features as well as how often.
No doubt these Detailed Call Reports will give you a great advantage in managing your business needs both from
an advertising perspective as well as employee management.
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How do you get this service ?
Simply click here.
Know the details of your inbound and outbound
With the Detailed Call Reports Feature you will have 24/7, real time access to all of your call reports online.
Each Report is available in a ‘Printable View’, an ‘Excel’ file or a ‘Microsoft Word’ document.
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Beverly Hills, California 90210 USA
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