Configure Your 24 Hour Informational Hotline

 

Included Features

Creating a Hotline

How to set up a hotline

How do I Setup My Account for a Hotline?

Here are easy steps to create your informational hotline:


1   Log into your account portal.
Login link is sent to you upon account activation.


2   Click "Settings".


3   If you do not want to have email notifications about the calls received to your Hotline - in the Message Notification area turn all toggles to "OFF", then click "Save" on top right.


4   In the Greetings > Main Greeting section, follow the instructions
to create the main greeting for your purchased phone number - this can be your informational or presentation message to callers.


5   In the Greetings > After Hours section, make sure the toggle "We are open 24/7" is set to "ON". This permits your hotline to be accessible 24 hours.


6   In the Call Forwarding section, make sure the "Call Forwarding" toggle at the very top is set to "OFF", click "Save" on top right.


7   In User Settings section, locate the toggle called "Allow callers to leave a message on the main number", make sure it is set to "NO", click "Save" on top right.

When the above steps are complete, your callers will hear your main greeting (the Hotline Content you recorded or uploaded), and then the system will hang up without prompting them to leave a message or connect to the account owner.

If you wish to give your callers an option to leave a message, set it to "YES", and click "Save".


You have the option to upload or record up to a 30 minute recording/presentation, per extension.


***Customers can upload an MP3 or WAV file, record on the phone, or use any of the other 3 options available in the interface.

All Monthly Plan Choices Support The Creation of a Hotline


Starter
| Basic | Pro | Premier




How do you get this service ?

Simply click here.

Setting Up your Account to Enable the 24 Hour Hotline Feature.






Instant Activation 14 Day Free Trial
14 Day Free Trial



Creating an Information Hotline

Recording or Uploading







»
Voicemail Home
»
Dial a Demo
»
Music on Hold Choices
»
FAQ
»
Benefits
»
Selecting Voicemail
»
Voicemail Technology
»
Power of Voice
»
Voicemail Knowledge
»
Case Study
»
Voicemail Article
»
Real Estate Script
»
Included Referral Plan


Configure your Informational Hotline - top of page



aitelephone logo

 

American International Telephonics, LLC
9601 Wilshire Blvd., Suite 1111
Beverly Hills, California 90210 USA



1 800 600 6151 US & Canada    +1 310 281 5539    +1 310 424 7149 Fax

© Copyright 1996 - 2020 American International Telephonics LLC All Rights Reserved

Configure Your 24 Hour Hotline