Upload annoucement MP3 or WAV File
Upload an MP3 or WAV File
or Record your Message by Phone

Change your Hotline message anytime 24/7

Try Free 14 Days
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Starter
Basic
Pro
Premier
Starter Plan Example
Starter Plan Example

  Includes 100 usage minutes a month

  3 extensions - equivalent to 3 menu items such as main greeting, sales, tech support

  Optionally use each extension as a hotline presentation with up to 30 minutes playback duration per extension

  1 phone number of your choice

  Additional monthly usage minutes beyond the included 100 are billed at 6.9 cents per minute on the Starter plan
Upgrade or downgrade your monthly package at any time

Upon free trial activation, set up a Hotline recording. It will be available to callers 24/7.

1   Log into your customer account portal.

   Your customer portal link is sent to you immediately upon account activation.
2   Click "Settings".
3   If you do not want email notifications of voice mail received by your Hotline

    In the Message Notification area turn all toggles to "OFF", then click "Save" on top right.
4   In Greetings > Main Greeting section, follow instructions to create the main greeting for your hotline phone number

    This can be your Hotline MP3 or WAV file or a greeting you created by phone.
5   In the Greetings > After Hours section, make sure the toggle "We are open 24/7" is set to "ON".

    This permits your hotline to be enabled and accessible 24/7.
6   In the Call Forwarding section, make sure the "Call Forwarding" toggle at the very top is set to "OFF", click "Save" on top right.
7   In the User Settings section, locate the toggle called "Allow callers to leave a message on the main number", make sure it is set to "NO", click "Save" on top right.
When the above steps are complete, your callers will hear your message (the Hotline content you recorded or uploaded).

If you set up your account as above, the system will hang up after the hotline recording ends without prompting the caller to leave a message.

Optionally, you can setup connecting the caller to an external phone number such as your cell phone, landline or VoIP.


Enable Voice Mail Messages

After Callers Listen to Your Hotline Message

If you wish to enable your callers to leave a message, set #
7 to "YES", and click "Save".

You can login and modify your account settings 24/7.

  Upload an existing MP3 or WAV file or record it by phone, use any of the other 3 options available in the interface.
Upload an existing MP3 or WAV file, record it by phone, use any of the other 3 options available in the interface.
Free Trial Sign Up Form
A user friendly guide is emailed to you upon account activation
Setting up a Hotline - top of page
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American International Telephonics, LLC
9601 Wilshire Blvd.
Beverly Hills, California 90210 USA

+1 800 600 6151  US/Canada 
  +1 323 880 4976  International

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Setting Up a Hotline | Upload an MP3 or WAV File or Record your Message by Phone