Configure Your 24 Hour Informational Hotline

 

Included Features

Creating a Hotline

How to set up a hotline


How do I Setup My Account for a Hotline?

It's easy

You will receive these instructions below with account activation.


1   Log into your account portal.
Your customer login link is sent to you immediately.


2   Click "Settings".


3   If you do not want to have email notifications about the calls received to your Hotline - in the Message Notification area turn all toggles to "OFF", then click "Save" on top right.


4   In the Greetings > Main Greeting section, follow the instructions to create the main greeting for your purchased phone number - this can be your informational or presentation message to callers.


5   In the Greetings > After Hours section, make sure the toggle "We are open 24/7" is set to "ON". This permits your hotline to be accessible 24 hours.


6   In the Call Forwarding section, make sure the "Call Forwarding" toggle at the very top is set to "OFF", click "Save" on top right.


7   In User Settings section, locate the toggle called "Allow callers to leave a message on the main number", make sure it is set to "NO", click "Save" on top right.

When the above steps are complete, your callers will hear your main greeting (the Hotline Content you recorded or uploaded).

If you set up your account as above, the system will hang up after the recording ends without prompting the caller to leave a message or connect to the account owner's external phone number.

After Callers Listen to Your Hotline Message
If you wish to give your callers an option to leave a message, set it to "YES", and click "Save".



You have the option to upload or record up to a 30 minute recording/presentation, per extension.


***Customers can upload an MP3 or WAV file, record on the phone, or use any of the other 3 options available in the interface.

All Monthly Plans Support The Creation of a Hotline


Starter
| Basic | Pro | Premier




How do you get this service ?

Simply click here.

Setting Up your Account to Enable the 24 Hour Hotline Feature.






Instant Activation 14 Day Free Trial
14 Day Free Trial







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Configure Your 24 Hour Hotline