What exactly are 24-hour recorded message hotlines?
A recorded message hotline is a phone number that plays a pre-recorded message when it is called. These hotlines are often used for a variety of purposes, such as providing information about a product or service, allowing customers to make a purchase or reservation, or providing support or assistance.
24/7 recorded message hotlines are a type of voice-mail system that allows you to record messages that your prospects can listen to 24 hours a day, 7 days a week, 365 days a year.
Your prospects simply call your hotline number and receive your message or multiple messages.
After your prospects have listened to your message, they would have the option to either leave a message for you (with their contact info) or be forwarded to a live person.
When a hotline is called, the system captures the caller ID. Account owners can then use this information to determine the geographical location of the callers which can be useful for marketing purposes. It cannot capture any personally identifiable information unless the caller leaves that information in a voicemail, if the voicemail feature is enabled by the account owner.