International Callback Prepaid | Frequently

Asked Questions

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International prepaid callback

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Prepaid CALLback Frequently Asked Questions

Q. How does Prepaid CALLback work ?
Q. What features and benefits does Prepaid CALLback have ?
Q. How do you get this service ?
Q. Can I use Prepaid CALLback from an international pay-phone ?
Q. Can I use Prepaid CALLback from a rotary dial phone ?
Q. Are there any hidden fees ?
Q. How does billing work ?
Q. How can I know my remaining balance of my account ?
Q. Do I pay for incomplete calls ?
Q. Do I get a plastic calling card for my account ?
Q. What is the recharge policy ?
Q. Is it possible to trigger a callback call from the Internet ?

How does Prepaid CALLback work ?

AN EXAMPLE:
Let's assume you are located in Germany and you want to call Japan:
(or call FROM any country, TO any country)

1 Dial a special U.S. telephone number (your assigned U.S. access number)
and
hang up after you hear the first ring. There is no local charge to you for this
part of the call because the call is
incomplete .

2 Our computer detects this "trigger" call and within seconds delivers a U.S.
telephone connection (dial tone) to your pre-designated callback number.

Now enter the number in Japan you wish to call. Your call is processed immediately.
You prepaid account is debited using CALLback rates instead of high local rates.
You can make calls using this strategy from any country........to any country.
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What features and benefits does Prepaid CALLback have ?

» Send funds using a variety of methods, Western Union, MoneyGram, etc.
»
Option to hear the minutes remaining balance on each call
»
Use Prepaid CALLback from any country
» Change your callback number online or by phone
» Trigger a callback online, email or by phone or SMS
» View account details online
» Dial U.S. 800 numbers from non-U.S. countries
» No charge for incomplete calls
» No monthly fees
» No taxes and no VAT
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How do you get this service ?
Simply complete the
sign up form . You will receive an email confirmation which
will include specific instructions on how to send funds based on your choice of
prepayment methods, i.e. Western Union, MoneyGram, bank wire, etc.

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Can I use Prepaid CALLback from an international pay-phone ?
If the pay-phone has an incoming phone number which can be pre-programmed
to your callback account, it may be used, however, most international pay-phones will
not work with a callback service. Your best choice is a residential or business phone.

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Can I use Prepaid CALLback from a rotary dial phone ?
No, the service only works from touch-tone phones.
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Are there any hidden fees ?
No, there are no extra sign-up fees, service charges or per usage bong fees or
any other hidden fees. Your account is debited for actual per minute usage only.
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How does billing work ?
Your account is debited based on the per minute rate that you see on the
rates page . You can login and view your call details online.
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How can I know my remaining balance of my account ?
You have the option to hear a voice prompt every time you make a call that tells
you the minutes remaining balance of your account. You can also login using the
web and view account details.
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Do I pay for incomplete calls ?
No, customers are not charged for calls that are unanswered or are incomplete.
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Do I get a plastic calling card for my account ?
No, you will receive a welcome letter by email with the access number/s,
security pin number and instructions on how to use your new
Prepaid CALLback account.
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What is the recharge policy ?
Your account is disposable. It will decline to zero and then stop working.
You may choose to recharge your account by sending additional funds or
simply use all of the remaining balance.
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Is it possible to trigger a callback call from the Internet ?
Yes, simply click on our trigger web page and you may enter your US
access number and the destination number you wish to call, your callback
request will be processed immediately using the web trigger feature.
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» MAIN CALLback Page

» Frequently Asked Questions
» How Callback Works
» Plan Specifications
» Callback Benefits

» Callback Basics and Economics
» Why Get a CALLback Service
» How International Callback - Saves Money

» Using Speed Dial Feature with CALLback
» Changing CALLback Number By Phone #1
» Changing CALLback Number By Phone #2
» Changing CALLback Number Online

» Viewing Monthly Invoice Online
» View Account Management - Invoices
» Sample Invoice and Monthly Call Details

» Using CALLback with a Cell Phone
» Using CALLback from a Hotel Room

» Trigger a CALLback using SMS
»
Trigger a CALLback using the Internet
» Trigger a CALLback using Email

» International CALLback Trouble Issues

» Prepaid CALLback
» Why Get Prepaid CALLback

CALLback Explanation:

en Español
» Características y ventajas de CALLback
»
Servicio de CALLback Internacional

en Français
»
Caractéristiques et avantages de CALLback
» Le Service International CALLback



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International Callback Prepaid | Frequently Asked Questions

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