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Do I need special equipment
to use CALLback?
- No, you do not need any special equipment. You
only need to be able to dial the U.S. access number with a touch tone phone.
From that point on everything is automated and you will be instructed on exactly what to do by voice prompts.
- How does the system
know where to send the callback?
- The CALLback switch (computer) is programmed to
send the US dial-tone back to your pre-registered call back number. Each callback number receives a private US
access number.
The system will even send 'tone' signals for your extension number (if you have an auto attendant PBX) or you can
record a greeting asking the call to be tranfered to your room or extension.
How do I
pay for the service?
- Amex, VISA, Mastercard and JCB credit cards are
accepted. Usage charges are billed directly to the credit card once a month. There are no taxes, monthly fees or
start up fees or any other charges or fees of any kind. It's actual per minute usage only.
Customers receive a comprehensive monthly call detail statement sent by postal mail. Call details include; date,
time, call duration, origination number, destination number, cost of each call, total charges for the usage period.
Customers also have the free option to see their call history online.
- Can I change my "callback"
number from a new location?
- Yes, you can change your "callback"
number remotely from a touch tone telephone or by login to your account via the web.
- How can using CALLback
be less expensive than using the local monopoly service?
- Making an international call from any country
to the USA is much more expensive than calling from the
U.S. to that country.
CALLback makes it possible for you to reverse your call. By using the call strategy with CALLback, you are effectively
"re-originating" your call FROM the USA. Hence the low rates.
- How is the sound and
line quality if the calls are routed through the USA?
- CALLback directs international call traffic through
the fiber-optic networks of the largest telecommunications carriers in the USA. Due to this you'll receive the
same high quality service that U.S. citizens have always enjoyed. Most customers find CALLback quality to be superior
to the local PTT service in their country.
- Why is it a FREE call
to dial the U.S. access number and to get a callback?
- As far as your local phone company is concerned,
this is a free call because it is not answered by our system. To signal for a callback, you dial
your assigned (private) U.S. access number and hang
up after hearing the first ring.
Your access number is unique to your account and is programmed along with your call-back number. Our system is
designed to detect your access call and then deliver a U.S. dial-tone back to your registered callback phone number.
- Can I trigger a callback
using the web?
- Yes, we have a special web page for you to login
and request an immediate callback.
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To view all rates, click the 'rates' button below.
Click to view rates
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MAIN CALLback Page
»
Frequently Asked Questions
»
How Callback Works
»
Plan Specifications
»
Callback Benefits
»
Callback Basics and Economics
»
Why Get a CALLback Service
»
How International Callback
- Saves Money
»
Using Speed Dial Feature
with CALLback
»
Changing CALLback Number
By Phone #1
»
Changing CALLback Number
By Phone #2
»
Changing CALLback
Number Online
»
Viewing Monthly Invoice
Online
»
View
Account Management - Invoices
»
Sample Invoice
and Monthly Call Details
»
Using CALLback
with a Cell Phone
»
Using CALLback from a Hotel
Room
»
Trigger a CALLback using SMS
» Trigger
a CALLback using the Internet
»
Trigger a CALLback using
Email
»
International CALLback
Trouble Issues
»
Prepaid CALLback
»
Why Get Prepaid CALLback
CALLback Explanation:
en Español
»
Características
y ventajas de CALLback
»
Servicio de CALLback
Internacional
en Français
»
Caractéristiques
et avantages de CALLback
»
Le Service International
CALLback
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American International Telephonics, LLC
9601 Wilshire Blvd., Suite 1111
Beverly Hills, California 90210 USA
1 800 600 6151 US & Canada +1 310 281 5539 +1 310 424 7149 Fax
© Copyright 1996 - 2011 • American International Telephonics
• All Rights Reserved
International Callback Service - Questions
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