Some customers prefer texting over making a phone call or
interacting with businesses face-to-face. You can provide an
easy-to-reach mobile number to your customers with SMS
forwarding. It is great for reservations and booking, customer
inquiries and general feedback. SMS messages get
forwarded automatically to an email address chosen by the
subscriber. Incoming SMS content is forwarded in email
format, with the sender’s caller ID and text message.
API On-Demand offers in-depth documentation online for
various supported standard operations you can integrate with
any operating environment. The API also gives you the ability
to create your own tools so the integrations possibilities are
Carry forward your plans unused minutes from one month to
the next. Rollover Minutes is an optional feature.
Forward your incoming calls to different phone numbers
during different time slots on any selected day.
Record a personalized greeting for your system to let your
callers know that they will soon be connected with your phone
number. For example, 'Thank you for calling Innovative
Solutions, please stay on the line while we connect your call to
Set up your voicemail to answer when your phone is busy. Or
activate the included Do Not Disturb feature to automatically
send calls to your voicemail. Forward voicemails to your
email inbox and access them from your phone or PC.
Voicemail & Voicemail to Email
Set up a greeting system to manage all of your incoming calls
or set up a private phone network to connect your incoming
calls with your internal phone extensions. The Advanced IVR
(Interactive Voice Response) allows a computer greeting
system to receive incoming calls and directs them to the
appropriate department or extension.
Register up to four back-up ring-to phone numbers that will
answer your calls in case your main number is busy.
This feature enables you to forward calls from a selected
country code to a specific phone number. For example,
forward calls that originate in France to a call center with
French speaking agents.
Select Country Forwarding
Create your own lists and reject calls coming from area codes
and countries that you do not extend your services to. This
prevents you from wasting time and money on calls that will
not even lead to business. You can easily reject specific
phone numbers that call with unwanted soliciting or spam
Online Account Management
We offer you an easy to use Customer Control Panel to
manage your account, change account settings, add services,
set up or modify advanced features, change your ring-to
numbers, set up your call forwarding preferences, view up-to-
date invoices, and view call details - including date, time,
phone numbers, and duration.
Call Recording is a feature that enables you to automatically
record your inbound calls. You are able to select any call
forwarding number(s) to record and save calls from. Call
Recording is also very simple to setup and start using. For
example, call recording allows you to monitor interactions
between employees and customers.
Attended Call Transfer gives businesses the power to place
an incoming call on hold, dial a pre-programmed digit
sequence (programmable by the account owner) to reach a
different department or call center located anywhere in the
world, and transfer the call immediately or wait and brief the
other department on the issue before transferring the call.
Make international calls using VoIP. You can use one of the
local or toll free numbers you purchased from us as your
Caller ID for your outbound calls.
* Single Outbound Calling service line can be used by multiple
VoIP/SIP phones simultaneously.
Outbound VoIP Calling Option
Increase the local appeal of your local or toll-free number by
selecting the ring tones that matches the standard in-country
ring tone signal of the country where your virtual number
choice is located.
Forward calls from your local or toll-free number to two or
more registered phone numbers. The most common use for
simultaneous ring is to have the user’s mobile phone and desk
extension ring simultaneously. This allows users to take calls
while they are away from the office and ensures that your
business will never miss important call.
Enable your local or toll-free number to receive and forward
faxes directly to your email in box. This free advanced service
feature maximizes the benefit of your local or toll free
Global VoIP Calling for Call Centers and Business
Make Outbound Calls with Caller ID Matching Your Virtual