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Australia Call Forwarding Features

Virtual Phone Numbers | Voice Mail | SMS | IVR/PBX Extensions | Outbound Calling Option

How does an Australian Virtual Phone Number enable call forwarding to any mobile or landline phone worldwide?

An Australian virtual phone number enales you to have a local presence in Australia even if you are located in another country. Call forwarding is a feature that allows you to forward calls made to your Australian virtual phone number to any mobile or landline phone number worldwide.

Here's how call forwarding works with an Australian virtual phone number:

You get an Australian virtual phone number from aitelephone.com. You'll receive a unique phone number that is based in Australia, but you don't need to be physically located in Australia to use it.

You set up call forwarding when you activate your virtual phone number. This involves providing the phone number you want to forward calls to. You'll be able to set up call forwarding through an online portal 24/7 using this form.

When someone calls your Australian virtual phone number, the call is instantly forwarded to the phone number you specified for call forwarding. The caller won't know that their call has been forwarded, and you'll be able to answer the call on your mobile or landline phone, regardless of where you are in the world.

You can change the phone number for call forwarding at any time by using your supplied account portal or by contacting your virtual phone number provider. This is useful if you move to a different country or if you want to change the number you're forwarding calls to for any reason.

Overall, an Australian virtual phone number with call forwarding is a convenient way to have a local presence in Australia and ensure that you can receive calls from Australian customers, clients or family, even if you're not physically located in the country.
Innovative Single Package Features
Australia Phone Number Sign Up
Voicemail
Access voicemails from any location and device by sending incoming messages to your email. Or activate the included Do Not Disturb feature to automatically send calls to your voicemail. You can tailor your voicemail using the intuitive account dashboard. Simply setup a PIN, upload or record busy and unavailable greetings, and choose to forward voicemails/faxes to up to two different email addresses. If you already have voicemail at your 'ring to' number, simply disable your new virtual number voicemail.
SMS Forwarding
Some customers prefer texting over making a phone call or interacting with businesses face-to-face. You can provide an easy-to-reach mobile number to your customers with SMS forwarding. It is great for reservations and booking, customer inquiries and general feedback. SMS messages get forwarded automatically to your designated email address. Incoming SMS content is forwarded in email format, with the sender’s caller ID along with the text message.
Announcement Creation
Upload an MP3 or WAV audio file using your account control panel. When your callers dial your virtual phone number, your audio file plays. Use it for announcements, emergency messages, product or service information, etc.
API On Demand
API On-Demand offers in-depth documentation online for various supported standard operations you can integrate with any operating environment. The API also gives you the ability to create your own tools so the integrations possibilities are endless.
Rollover Minutes
Carry forward your plans unused minutes from one month to the next. Rollover Minutes is an optional feature.
Advanced Call Forwarding
Divert calls from your new virtual phone number to any phone in any country. Offer off-hours support by sending incoming calls to different teams based on what time the call comes in. Easily set up and modify call routing features like auto-attendant / IVR, location & time-of-day routing, local ringback tones, simultaneous ring, customized greetings, call recording, voicemail, and more.
Outbound Calling
Make international calls using VoIP or a local Access Number. You can use one of the local or toll free numbers you purchased from us as your Caller ID for your outbound calls.
* A single Outbound Calling line can be used by multiple VoIP/SIP phones simultaneously.
Local Ringtones
Increase the local appeal of your local or toll-free number by selecting the ring tone that match the standard in-country ring tone signal of the country where your virtual phone number choice is located.
Advanced IVR/PBX
Set up a greeting system to manage all of your incoming calls or set up a private phone network to connect your incoming calls with your internal phone extensions. The Advanced IVR (Interactive Voice Response) allows a computer greeting system to receive incoming calls and directs them to the appropriate department or extension.
Simultaneous Ringing
Forward calls from your local or toll-free number to two or more registered phone numbers.  The most common use for simultaneous ring is to have the user’s mobile phone and desk extension ring simultaneously. This allows users to take calls while they are away from the office and ensures that your business will never miss important call.
Sequential Forwarding
Register up to four back-up ring-to phone numbers that will answer your calls in case your main number is busy. Deliver calls down a list of predetermined phone numbers if the first number doesn’t answer.
Call Block List
Filter incoming calls by accepting (whitelisting) or blocking (blacklisting) phone numbers. Create your own black and white lists and reject calls coming from area codes and countries that you do not extend your services to. This prevents you from wasting time and money on calls that will not even lead to business. 
Customized Greeting
Record a personalized greeting for your system to let your callers know that they will soon be connected with your phone number. For example, 'Thank you for calling Innovative Solutions, please stay on the line while we connect your call to the first available representative’
Online Account Management
We offer you an easy to use Customer Control Panel to manage your account, change account settings, add services, set up or modify advanced features, change your ring-to numbers, set up your call forwarding preferences, view up-to-date invoices, and view call details - including date, time, phone numbers, and duration. You also have a dedicated account manager to assist you if needed 24/7.
Call Recording
Call Recording is a feature that enables you to automatically record your inbound calls. You are able to select any call forwarding number(s) to record and save calls from. Call Recording is also very simple to setup and start using. For example, call recording allows you to monitor interactions between employees and customers.
Call Transfer
Attended Call Transfer gives businesses the power to place an incoming call on hold, dial a pre-programmed digit sequence (programmable by the account owner) to reach a different department or call center located anywhere in the world, and transfer the call immediately or wait and brief the other department on the issue before transferring the call.
Select Country Forwarding
This feature enables you to forward calls from a selected country code to a specific phone number.  For example, forward calls that originate in France to a call center with French speaking agents.
Fax to Email
Store important faxes securely in the cloud by forwarding them to your email. Faxes delivered and viewable in your email.
Failover Forwarding
Set up multiple SIP accounts or phone numbers to ensure all incoming calls connect, even if the first number cannot answer.
Round Robin Routing
Send inbound calls evenly across different agents or users using an ACD or IVR system.
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Australia Advanced Call Forwarding Features