Working with international clients has its communication challenges. Not only might you have language or cultural barriers to overcome, even the simple act of making a phone call is more complex due to time zone differences and the nuances of making international phone calls.
If the client has an urgent matter to discuss, you'll want to remove as much friction and obstacles in reaching you as possible. Creating a VIP telephone connection is one way to do this.
Here's how.
Buy a Phone Number in the Country where your callers are located
Global virtual phone numbers are a type of call forwarding number that are specific to certain countries. For example, if you have three VIP clients located in Singapore, Hong Kong, and Portugal, you may want to own a virtual phone number for each country and set up each number to call forward to your phone number in your own country or to your existing VoIP address.
Now, each of your clients has a local or in-country toll free phone number they can use to reach you. It's no longer necessary for them to make an international call including dialing country exit codes, your country code and phone number, or a lengthy international calling card number just to reach you. With a virtual phone number, despite geographic distances, you will always be just a local phone call away.
Set Up Your Call Forwarding Options
Our international call forwarding numbers include numerous features such as time of day routing, sequential ringing, simultaneous ringing, voice mail to email, fax forwarding, and more. Since you’ll be using your virtual number with VIP clients, set up your call forwarding options to ensure the calls ring to the phone (or phones) you're most likely to answer.
For instance, the time-of-day routing feature will forward calls to specific phones based on the time of day. You could set it to ring to your office phone during business hours, your mobile phone during lunch and breaks, and your home phone for after hours calls.
If your schedule is less predictable, you could set up either sequential or simultaneous ringing. With sequential ringing, your designated phones will ring one after the other, if not answered. With simultaneous ringing, they will all ring at the same time.
If you're concerned about middle-of-the-night phone calls, time-of-day routing can send calls directly to voicemail while you sleep. If you need to be available day and night and if your home phone supports individual ring tones, you could create a specific ring tone for your global phone numbers so you can tell if it’s a client call.
Getting global virtual phone numbers for your most important international clients does more than just reduce sales obstacles and friction, it also:
• Makes you more accessible - You will no longer feel like a distant partner. Should they have a question, want to run an idea by you, or need help solving a problem, you are just as easy to reach as a local competitor.
• Shows how much you value your clients - After all, you have ordered a virtual phone number just for them.
• Enables you to respond promptly - Your prompt responses will help alleviate any concerns they may have had about doing business internationally.
We provide local and toll free phone numbers for countries around the world with included advanced call forwarding features, our plans are month-to-month for temporary or long term use.
