France Advanced Call Forwarding Features

Voicemail

Access voicemails from any location and device by sending incoming messages to your email. Or activate the included Do Not Disturb feature to automatically send calls to your voicemail. You can tailor your voicemail using the intuitive account dashboard. Simply setup a PIN, upload or record busy and unavailable greetings, and choose to forward voicemails/faxes to up to two different email addresses. If you already have voicemail at your 'ring to' number, simply disable your new virtual number voicemail.

Included France Service Features

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SMS Mobile Number Options

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Global Call Forwarding to Any Phone

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Voicemail to Email

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Fax to Email

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Create Greetings Upload MP3 or Record

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Unlimited PBX/IVR Extensions

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Call Recording Option

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Outbound Caller ID Override Option

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Sequential Forwarding Multiple Phones

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Call Block List

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Call Transfer to Any Phone Anywhere

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Time of Day Routing

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Dedicated Account Manager

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Round Robin Routing

SMS Forwarding

Some customers prefer texting over making a phone call or interacting with businesses face-to-face. You can provide an easy-to-reach mobile number to your customers with SMS forwarding. It is great for reservations and booking, customer inquiries and general feedback. SMS messages get forwarded automatically to your designated email address. Incoming SMS content is forwarded in email format, with the sender’s caller ID along with the text message.

Announcement Creation

Upload an MP3 or WAV audio file using your account control panel. When your callers dial your virtual phone number, your audio file plays. Use it for announcements, emergency messages, product or service information, etc.

API On Demand

API On-Demand offers in-depth documentation online for various supported standard operations you can integrate with any operating environment. The API also gives you the ability to create your own tools so the integrations possibilities are endless.

Rollover Minutes

Carry forward your plans unused minutes from one month to the next. Rollover Minutes is an optional feature.

Advanced Call Forwarding

Divert calls from your new virtual phone number to any phone in any country. Offer off-hours support by sending incoming calls to different teams based on what time the call comes in. Easily set up and modify call routing features like auto-attendant / IVR, location & time-of-day routing, local ringback tones, simultaneous ring, customized greetings, call recording, voicemail, and more.

Outbound Calling

Make international calls using VoIP or a local Access Number. You can use one of the local or toll free numbers you purchased from us as your Caller ID for your outbound calls. View additional outbound calling information here.
* A single Outbound Calling line can be used by multiple VoIP/SIP phones simultaneously.

Local Ringtones

Increase the local appeal of your local or toll-free number by selecting the ring tone that match the standard in-country ring tone signal of the country where your virtual phone number choice is located.

Advanced IVR/PBX

Set up a greeting system to manage all of your incoming calls or set up a private phone network to connect your incoming calls with your internal phone extensions. The Advanced IVR (Interactive Voice Response) allows a computer greeting system to receive incoming calls and directs them to the appropriate department or extension.

Simultaneous Ringing

Forward calls from your local or toll-free number to two or more registered phone numbers. The most common use for simultaneous ring is to have the user’s mobile phone and desk extension ring simultaneously. This allows users to take calls while they are away from the office and ensures that your business will never miss important call.

Sequential Forwarding

Register up to four back-up ring-to phone numbers that will answer your calls in case your main number is busy. Deliver calls down a list of predetermined phone numbers if the first number doesn’t answer.

Call Block List

Filter incoming calls by accepting (whitelisting) or blocking (blacklisting) phone numbers. Create your own black and white lists and reject calls coming from area codes and countries that you do not extend your services to. This prevents you from wasting time and money on calls that will not even lead to business.

Customized Greeting

Record a personalized greeting for your system to let your callers know that they will soon be connected with your phone number. For example, 'Thank you for calling Innovative Solutions, please stay on the line while we connect your call to the first available representative’

Online Account Management

We offer you an easy to use Customer Control Panel to manage your account, change account settings, add services, set up or modify advanced features, change your ring-to numbers, set up your call forwarding preferences, view up-to-date invoices, and view call details - including date, time, phone numbers, and duration. You also have a dedicated account manager to assist you if needed 24/7.

Call Recording

Call Recording is a feature that enables you to automatically record your inbound calls. You are able to select any call forwarding number(s) to record and save calls from. Call Recording is also very simple to setup and start using. For example, call recording allows you to monitor interactions between employees and customers.

Call Transfer

Attended Call Transfer gives businesses the power to place an incoming call on hold, dial a pre-programmed digit sequence (programmable by the account owner) to reach a different department or call center located anywhere in the world, and transfer the call immediately or wait and brief the other department on the issue before transferring the call.

Select Country Forwarding

This feature enables you to forward calls from a selected country code to a specific phone number. For example, forward calls that originate in France to a call center with French speaking agents.

When it comes to France virtual phone numbers, there are a number of features that can be beneficial for businesses, depending on specific needs. Here are a few examples:

Call forwarding: This feature allows you to forward incoming calls to any phone number, whether it's a landline, mobile, or VoIP number. This means that you can receive calls on your personal or business phone, even if you're not in the office or in France.

IVR (Interactive Voice Response): This feature allows you to set up an automated voice menu that callers can navigate to reach the appropriate department or person. It can also be used for automating outbound calls and make it more efficient.

Call recording: This feature allows you to record incoming and outgoing calls for quality assurance, training, or legal compliance purposes.

Voicemail: This feature allows callers to leave a voicemail message if you are unavailable to answer the call. This feature is useful if you're not available during certain hours of the day or if you're not in the office.

SIP Trunking: This feature allows you to use your virtual number as a SIP trunk, which is a more efficient way of handling voice calls. With SIP trunking, you can handle multiple calls at the same time, and you can use your existing phone system, saving cost on traditional phone lines.

SMS and Fax: Some providers also offer SMS and Fax functionalities on their virtual number, This way you can receive and send sms and faxes on the same number, keeping it simple for the customer.

Multi-language support: This feature allows you to provide customer service in different languages, catering to a diverse customer base in France.

Call analytics: This feature allows you to analyze call data, such as call volume, duration, and caller information, to better understand customer behavior and improve your business.

These are just a few examples of the features that can be included with a France virtual phone number, but there may be other features available depending on the provider you choose. It's a good idea to research the different features offered by various providers and select one that best fits the needs of your business.

France Call Forwarding Features

France virtual number best features