Video Conferencing Improves Knowledge Exchange

Video Conferencing UserHow to Use Video Conferencing to Improve Knowledge Exchange

At the heart of just about every successful business is the exchange of knowledge. Whether between employees, external suppliers and contractors, or the general public, the flow of information is crucial to a business’s success. Knowledge exchange can take any number of forms including telephone calls, in-person meetings, training classes, workshops, trade shows, presentations, written materials, videos, and more. In recent years, web conferencing has become a convenient option. Use the tips below to leverage your desktop video conferencing tools for improved knowledge exchange.

Embrace its Multimedia Capabilities

Desktop video conferencing brings participants together in a multimedia environment, so take advantage of it. With a web conference, users can:

  • Appear on camera if desired — In many cases, just the presenter will appear on camera though it’s also common for multiple participants to turn on their webcams and interact via video. Using video creates a more intimate meeting and allows participants to get a better read on each other’s facial expressions and body language.
  • Communicate in normal speaking voices — much like you would in an audio conference. Whether dialing in on a separate phone line or using a computer’s microphone and speakers, there’s no need to shout or struggle to hear one another. Sound quality has improved dramatically. Using our audio conference lines enable participants from around the world able to interact verbally without line noise, dropouts, echoes, or other audible interference.
  • Share screens — This one of the most popular uses for web conferencing. For example, rather than sending a link to a PowerPoint file and hoping everyone understands your concepts, you could hold a web conference, share your screen, and walk the group through your presentation. Not only can you answer questions or clarify key points as you go, you’ll be able to get valuable feedback from your team as well as the assurance that everyone has received the information. In fact, you can even get an attendance report emailed to you after the fact that documents everyone’s attendance.
  • Share notes and files — Within the video conferencing interface, you’ll find a variety of tools that you can use to create collaborative notes, send links to files, or interact via text-based chat.

Hold Micro Meetings

Desktop video conferencing is easy to use, and your web-based meetings can be accessed virtually anywhere on a smartphone or computer. In fact, you may find it’s smarter to hold a series of “micro” meetings rather than the occasional long meeting. For example, instead of holding a 1.5-hour weekly meeting each Monday, consider holding 15-minute video conference each day. With such a strategy, you can disseminate the most important and relevant information for the day, discover the latest concerns while they’re fresh, and work toward a shared goal every day.

Build a Knowledge Base

Since you can record every video conference you hold, with each meeting, you’re potentially accumulating a great deal of knowledge. Certainly, not every meeting will be worth preserving for the future. However, many will. For instance, if you use a video conference and its screen-sharing feature to teach new customers how to use the various features of your software, you could place the recording on your website as a video tutorial. Internally, you could create a knowledge base of processes, education, tutorials, troubleshooting steps, lessons learned, and more all by recording your web conferences.

Our desktop video conferencing is easy, accessible, and affordable. Try a free 30-day trial and see for yourself just how well it can improve the flow of information in your office.

Desktop Video Conferencing

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