Team conference call has become increasingly common as more businesses build distributed teams. You may have customer service and support teams, graphic designers, regional sales professionals, project managers, traveling executives, and freelance workers scattered around the globe. The ability to communicate in real-time with your global team is essential, and technologies such as web, video, and audio conferencing allow you to do just that.
However, challenges still exist. Below are a few examples:
- Audio quality — Audio quality is often a concern when speaking with others in far-off lands. If you can’t hear one another or must constantly repeat yourselves, the entire audio conference suffers. It takes much more mental energy, and there’s a great deal of uncertainty as to what was said or what needs to be done.
- Connections — Conference calls are a simple matter when you’re conferencing with someone in your own country. They’re a little more difficult when attendees are located elsewhere as international long-distance rates can be a barrier.
- Meeting productivity — Poorly run meetings are rarely productive and generally considered a waste of time. Common problems include: starting the meeting late, spending too much time on some topics and running out of time to tackle the others, going off track on tangents, and lack of focus by attendees who may be multi-tasking or calling in from a distracting environment.
These are but a few of the challenges involved in global team conference call collaboration. Fortunately, with intention, you can overcome them.
Team Conference Call | The number one action you can take to improve your global team collaboration calls is to improve the audio quality.
If your current audio conferencing service consistently suffers from echoes, delays, interference, drop-outs, hollow sounds, garbled audio, line noise, or other issues, switching to one based on PSTN global telecommunication networks of the highest caliber will drastically improve your global team collaboration calls.
Other steps you can take to improve audio during your calls include using “broadcast” mode when only the leader needs to be heard, using a decent headset and microphone, asking attendees to mute their lines unless speaking, and muting any noisy, open lines whenever possible.
It’s also smart to use toll-free or local international access numbers so that your team members can dial in without having to bear the high costs of international long distance.
Technology is a great place to start, but it doesn’t solve all of the problems. Improving the productivity of your team collaboration calls often requires improving your time management skills, developing a realistic agenda, and sticking to it.
You may need to actively moderate the call, bringing the focus back to the topic at hand and wrapping up agenda items at the appointed time so that you can cover everything without the meeting running over.
Our affordable, pay-as-you-go international conferencing plans are ideal for holding global team collaboration calls. We offer 150 toll-free and local access numbers and the finest audio quality from PSTN global telecommunications networks.
There are no contracts, no monthly minimums, no monthly service fees, and no early termination fees. Give us a try and take an important step toward improving global collaboration.