SOUTH AFRICA Virtual Phone Numbers

Do you want your clients in South Africa to feel as if they’re dialing a business in the same town or country? A Cape Town, Durban, East London, or Johannesburg virtual phone number will do just that.

Cape Town South AfricaAccording to South Africa’s Institute of Export, South Africa’s combination of a First World economic infrastructure and a vibrant emerging market economy make it a sophisticated and promising market.

The Institute of Export also reports that South Africa has been making tremendous strides since 1994 toward becoming a major contributor to international markets. If you plan on doing business in South Africa, one excellent step forward that you can make is to order South Africa virtual phone numbers.

What Can a South Africa Virtual Phone Number Do for Your Business?

While you’ll obviously need South Africa virtual numbers once your business has officially been launched, we recommend getting your virtual numbers as soon as possible. The cost is minimal, yet the benefits robust.

For example, by giving your local business partners a local South Africa virtual phone number to reach you, you are sending a signal to them that you are serious about working with them on their turf.

Your virtual phone number makes it appear as though you already have an office in South Africa.

How You Can Use Virtual Phone Numbers in South Africa

There are several use cases for virtual phone numbers. A few include the following:

  • Using virtual phone numbers to establish a local business presence. Do you want your clients in South Africa to feel as if they’re dialing a business in the same town or country? A Cape Town, Durban, East London, or Johannesburg virtual phone number will do just that. If you prefer to use a toll free number for South Africa, you can order a toll free virtual number as well.
  • Using virtual phone numbers to look more professional. Your South Africa virtual phone number can help a smaller business appear larger or more professional — especially if you opt for a toll free virtual number. Our virtual numbers include valuable features that help build your credibility such as simultaneous ringing, sequential ringing, automated voice response systems, auto attendants, advanced routing, and more.
  • Using virtual phone numbers to make cheap international phone calls. While you may have a South Africa virtual phone number in order to help your local business partners or customers reach you internationally, you could also occasionally use it to make cheap international phone calls while visiting the country. For example, if you’re closing a deal in South Africa but need to call home, you could change the ring to number so that it rings to your home phone then dial the South Africa virtual number. This connects your call to your home phone, allowing you to avoid your hotel’s hefty connection and international long distances fees. Instead, you’ll pay your regular low per minute rates for your South Africa virtual phone number.

Our South Africa virtual phone numbers are offered on a no contract basis. Whether you need a temporary South Africa virtual phone number while you explore the market or intend to keep it for the long term, you’ll find that our plans are both affordable and scalable — and they’re loaded with the advanced features you need.

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How Small Businesses Can Use International Virtual Numbers in the United States

Virtual Numbers US InternationalIf you currently have remote call forwarding numbers within the United States, you already have an understanding of how beneficial call forwarding numbers are. However, did you know that you can use USA virtual numbers around the world?

If you’re in the United States but do business overseas, one of the smartest — and most affordable — investments you can make is in an international virtual number. USA virtual numbers can be created for dozens of countries but set up so that they ring to your office in the US.

How Can You Use USA Virtual Numbers?

Establishing a local presence in an offshore country is one of several ways that businesses in the United States use virtual numbers. For example, let’s say that you run a small web development agency in the United States and would like to begin offering your services in an emerging country such as Brazil. Instead of renting office space in Brazil, getting a landline, and staffing your Brazilian office, you could simply get a local virtual phone number (or a toll free one) for Brazil and set your ring-to destination to your USA phone. To your customers in Brazil, your USA virtual number looks local, eliminating cost concerns immediately and helping to generate more calls.

Another way you could use a USA virtual number is to set up a toll free hotline with a recording. In countries with limited Internet access, getting information isn’t as easy as we’re accustomed to. If you provide informational services, you could create a recording directly from within your USA virtual numbers account and set up your auto voice response system accordingly. From there, publish the toll free number in the target country and begin sharing your message.

If you travel frequently, you could use your USA virtual numbers when visiting your target markets. For instance, if you’ve already set up a virtual number for Brazil and will be spending a few weeks touring factories and networking with local business contacts, you could make cheap phone calls back home by setting up the ring-to number so that it rings to the appropriate person in the USA. From there, dial your virtual number and connect with your US-based contacts. You’ll get your same low international call forwarding rates and be able to dial a toll free number when in Brazil. If you use your USA virtual numbers to make cheap international calls, make sure to change your ring-to number back to the desired phone number when you’re done.

Whether you want to expand your market, better serve international customers, or make cheap international calls, getting a USA virtual number is a great way to do so. Test the waters by signing up for an affordable, month-to-month plan with no contract.

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Should You Use One or Two Toll Free Belgium Virtual Phone Numbers to Accommodate Language Differences?

By using two Belgium virtual numbers, your customers will be immediately connected to a customer service representative who speaks the predominant language.

Antwerp BelgiumBelgium is an interesting European country whose population is divided into two main groups: the Dutch-speaking Flemish community and the French-speaking Walloon community.

Because of these language differences, establishing either one or two toll free Belgium virtual phone numbers may make sense for your business.

Why Use Two Toll Free Belgium Virtual Phone Numbers Instead of One?

When you establish a toll free virtual phone number in a country other than your own, it’s smart to set the destination “ring to” number to a specific phone line in your call center or office. That way, all calls coming from your virtual phone number in Belgium can be routed to a specific customer service representative who speaks the language and is familiar with the country’s nuances and business etiquette.

However, when you have callers from Belgium, you’ll need both French-speaking and Dutch-speaking representatives to field those calls. Having individual Belgium virtual phone numbers for the north (where Dutch is primarily spoken) and south (where French prevails) is one of the more efficient ways to divert the calls to the correct customer service representative.

Using Just One Belgium Virtual Phone Number

Having two Belgium virtual phone numbers does add some complexity to your marketing strategy as you’ll need to ensure that the appropriate virtual phone number is advertised in the appropriate geographical regions.

If you’d rather keep it simple with just one toll free virtual phone number for Belgium, you can definitely do so. Use the voice response system to prompt callers to select their language preferences. When callers who speak French call your Belgium toll free virtual phone number, they’ll be able to press “1” or “2” (depending on how you set up the IVR system) to be connected to a French-speaking agent. The same is true of callers who speak Dutch.

Which Option is the Best Option?

It’s ultimate up to you to decide which option makes the most sense for your business. Since there are two distinct language differences between the north and the south, you’d likely need to publish your marketing materials in different languages anyway. Having separate numbers for the north and south shouldn’t cause too much confusion amongst your marketing personnel.

The cost difference between maintaining one or two individual toll free virtual numbers for Belgium is minimal as you essentially pay by the minute.

Think about the customer experience as you decide. By using two Belgium virtual numbers, your customers will be immediately connected to a customer service representative who speaks the predominant language. This is more welcoming than an automated prompt, and it feels more local.

Which option would you choose?

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Establishing a Local Presence with a Uruguay Virtual Number

View from Artigas Hill in MInas, Lavalleja, UruguayWith roughly 3.3 million people as of 2013 estimates and consistently gaining attention as one of the world’s fastest developing nations, establishing a local presence in Uruguay could be a smart move. One of the best ways to tap into this market is with a Uruguay virtual number.

Why Set Up a Uruguay Virtual Number?
Uruguay is a representative democratic republic with a freely elected president – and a growing, free market economy. Its economy has an export-heavy agricultural sector with soybeans, horse meat, greasy wool, and beeswax among its main exports.

The Port of Montevideo handles well over 1 million containers each year, and Uruguay has the one of the most developed telecommunications systems in Latin America.

Setting up a Uruguay virtual number allows your business to appear as if it is operating inside of Uruguay. It’s a low-cost way to get started in the Uruguay marketplace.

For example, if you offer import/export consulting services to the agriculture industry, having a local Uruguay virtual phone number would allow your clients in Uruguay to call you directly using a phone number that makes it appear as though your office is just down the street. Your clients may feel more comfortable working with someone with a local presence – and they’ll appreciate being able to dial a local or toll free phone number.

How Your Uruguay Virtual Number Works
When you get a local or toll free Uruguay virtual phone number, you are getting what’s known as a remote call forward number. The number itself is local to Uruguay so callers do not need to be concerned about international calling costs. The Uruguay virtual number, however, rings to the phone line of your choice – and your “ring to” phone can be located virtually anywhere in the world.

For example, you could set up your Uruguay virtual number to ring to:

  • An office phone in New York
  • A call center in Madrid
  • A mobile phone in Tel Aviv

The options are practically unlimited! In fact, you can change the ring to number as your needs change or even program a different destination based on the time of day it is in Uruguay.

Virtual Uruguay phone numbers come with a variety of features and options such as auto attendant, time of day forwarding, local ringtones, rollover minutes, and more. You can even set up an optional call recording feature where all of your calls from your Uruguay virtual number are automatically recorded.

If you’ve been considering a move into the Uruguay market, getting a virtual number is an excellent way to establish a local presence and begin communicating with callers in the country. Ordering a Uruguay virtual number is easy and affordable. Select your new Uruguay virtual phone number now.

What do you think?

We’d love to hear about your experiences. How have you used virtual phone numbers in Uruguay or other nations?

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5 Common Misconceptions About Global Virtual Numbers

If you have customers in another country, it makes sense to provide them with a toll free number to reach you.

Global Virtual NumbersIf you work with customers around the world, global virtual numbers are a fantastic way to facilitate communications. As beneficial as global virtual numbers are to businesses of all sizes, several misconceptions exist and may be holding you back. Let’s bust them once and for all…

1. Global Toll Free Numbers are Expensive – As with any toll free number, the owner of a global toll free number is the one who pays all costs associated with each phone call. The fact that callers are calling from other countries makes many potential account holders anxious. After all, aren’t international long distance rates sky high? Not necessarily. A number of affordable global toll free calling plans are available with rates that may surprise you.

2. Global Toll Free Numbers Are Only Beneficial to Big Companies – While large companies with offices around the globe tend to come to mind when thinking about global toll free numbers, they’re not the only ones who benefit by providing international customers with an easy and toll free way to call. Even solo professionals such as independent business consultants and home-based business owners can benefit from a global toll free phone number. If you have customers in another country, it makes sense to provide them with a toll free number to reach you.

3. You Need a Fancy Phone System to Use Global Virtual Phone Numbers – Not true whatsoever. In fact, the calling features (such as unlimited auto attendants, advanced call forwarding, customized greeting, fax forwarding, voicemail to email, and more) that come with Global Virtual Numbers’ toll free global phone numbers make it seem as though you have a fancy PBX. All you need is a phone to accept your incoming calls.

4. You Need a Call Center to Handle International Virtual Phone Numbers – Obviously, if you have a high call volume, you’d likely need some sort of call center and staff to effectively handle those calls. That said, having a call center is not a requirement for using international virtual numbers. You can set up your international toll free number to ring to a single phone, simultaneously ring to multiple phones, ring to voicemail, and more.

5. You Need to Commit for Years or Else Pay Substantial Penalties – Times have changed in the highly competitive telecommunications industry. Today, it’s possible to get global toll free phone numbers on a no-contract, no-early-termination-fees basis. Whether you want to test market your services in another country, have a temporary need, or simply prefer to go month-to-month, there’s no long term commitment when you choose a Global Virtual Numbers plan.

Have these misconceptions been holding you back? Order a no-contract global virtual number today and start enjoying the benefits in a matter of minutes.

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10 Ways to Use Global Call Forwarding

Use global call forwarding numbers to appear larger and more capable.

10 Ways to Use Global Call ForwardingGlobal call forwarding using virtual phone numbers can be used in a variety of ways, allowing you to connect with international friends, family, colleagues, partners, and customers using a single virtual phone number. Below are 10 ways to use global call forwarding to connect with others around the globe.

1. Use a global call forwarding number to keep in touch with family members living abroad. If you have family members living in another country with high international calling costs, consider ordering a global call forwarding number that’s local to that country. Once established, your family members would dial a local phone number that forwards to the destination number in your country. You would pay a fixed per minute price that’s typically much lower than the host country’s rates.

2. Using a virtual number to stay connected when traveling the world. If you travel around the world, you could order a global call forwarding number that’s local to your home country and give that number to your family, friends, and colleagues to call.

As you move from one country to the next, simply change your ring-to number to your new local phone. Your contacts back home would dial a local or toll free number and you’d pay a low per minute rate.

3. Set up shop in another country. Want to start offering products and services overseas? Instead of setting up a physical location in another country, consider setting up a virtual location with an international call forwarding number. Your customers would dial a local phone number to reach you no matter where in the world you actually are.

4. Use a global call forwarding phone number to receive international faxes. Instead of maintaining separate international phone and fax lines, sign up for a global call forwarding number with a fax-to-email feature. Whenever someone needs to send you a fax from that country, they’d simply fax the document to you using the call forwarding number. You’d then receive an email containing a PDF of the faxed document. Not only does this eliminate the need for a separate phone line, it also means that you can get rid of your fax machine and its ongoing expenses.

5. Use global call forwarding numbers to appear larger and more capable. If you would like your business to appear larger, ordering several virtual phone numbers can instantly give your business an international boost.

6. Use virtual numbers to establish yourself in a given country. Are you headed to an international conference where you have the potential to close business deals with partners around the world? Consider establishing global call forwarding numbers in your target countries and then print up business cards with your new phone numbers. Your prospects will likely feel confident calling you from their home countries thanks to your local presence.

7. Use global call forwarding to avoid costly international roaming rates. When traveling internationally, your mobile phone may or may not work at your destination. Even if it does work, you could be faced with sky-high international roaming rates. A better option is to order a global call forwarding number and then buy a disposable cell phone at your destination. You can then designate your new mobile phone as the ring-to number and receive your calls no matter where you go.

8. Use global call forwarding to control when and where you receive international phone calls. International call forwarding plans typically allow you to change the destination phone number on the fly. In addition, many plans have a “time of day” routing feature where you can preprogram how calls are handled based on the time of day they are made. For example, if you do not want to be disturbed between 6:00PM and 5:00AM local time, you can configure your phone number to route any calls between those hours to voicemail.

9. Use global call forwarding in an international call center. Global call forwarding numbers can be routed to an international call center where you can have customer service agents available to handle incoming calls. If you have multiple call forwarding numbers, you may want to route calls to specific agents based on country codes. Similarly, you can route calls to different call centers based on time of day.

10. Use global call forwarding to reduce international calling costs. With low international calling rates and the ability to switch ring-to numbers on the fly, many people have found that global call forwarding is a cost-effective way to make international long distance calls. Rather than dialing directly, you can change your ring-to number to the number you’d like to call and then dial your global call forwarding number. This bypasses the traditional system, puts you on your call forwarding provider’s network, and gives you access to low per minute international calling rates for dozens of countries around the world.

Global call forwarding is a versatile solution to a number of international calling scenarios.

How will you use your global call forwarding number?

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Virtual Numbers for Startups and Small Businesses

After all, some callers won’t think twice about calling you at all hours. By giving callers your virtual number, they can call you 24/7 yet you won’t necessarily have to hear the phone ring while you’re trying to sleep or spend quality time with your family.

Virtual Numbers for Startups and Small BusinessesStartups and small businesses need to be accessible, yet they often run on a tight budget. Virtual numbers allow entrepreneurs, startups, and small business owners to receive phone calls professionally without the expense of a PBX system. Not only that, virtual numbers are highly portable.

Whether you need to work out of a temporary location at first before moving into your office, your virtual numbers can follow you wherever you may go – and your callers will never be aware of your movements.

How Virtual Numbers Work

Virtual phone numbers are essentially call forwarding numbers that are not associated with any given phone line or device. You can order virtual numbers with specific country and area codes so that they are “local” to a given region. For instance, you could order a virtual phone number for Los Angeles and another for Ireland and then set both of those numbers to ring to your New York apartment.

People in LA would see a familiar area code and think that they’re calling your Los Angeles office. At the same time, your contacts in Ireland would see a familiar local number and feel confident dialing your Ireland office without any concerns about paying international long distance charges.

As the account holder of those numbers, you would pay your virtual call forwarding service provider for each minute of service. Depending on the plan, you’d likely pay different rates based on the country of origin. Virtual numbers are quite similar to toll free numbers both in terms of how they work and how they are billed.

With a virtual number, you have complete control over the destination phone number. You can change this number at any time online. If you plan on working at the local coffee house for a few hours, you could change the ring-to number to your cell phone.

When you return to your home office, you could then change the ring-to number to your home office phone. Similarly, if you need to leave the country, you could change the ring-to number to your hotel room or temporary office space.  Meanwhile, your callers will not notice any disruptions because they can reach you as they normally do.

Virtual numbers are available for locations around the world. In addition to domestic and international virtual phone numbers, you can also get toll free virtual phone numbers if desired.

Benefits of Using Virtual Numbers for Your Startup or Small Business

Using virtual numbers can deliver several important benefits for startups and small businesses. Below are just a few to spark your imagination:

  • They can help you compete with “local” bidders. If you’re bidding on a project in another city or country, decision makers may have a preference for doing business with local companies. Getting a local call forwarding number, even if it’s just for short-term use as part of the bidding process, can give your business a local credibility boost.
  • Easy split testing. Use different virtual numbers to split test your advertisements and landing pages. Which phone number receives the most calls? Which phone number generates the most sales?
  • Look bigger. While your startup may be excelling despite the fact that you’re running it out of your garage, you may not want to appear as though you’re working out of your garage. By establishing a toll free number and a few virtual numbers in major cities, you can instantly appear to be a larger company. Many virtual number service plans include auto attendant, music on hold, and multiple mailbox features that can also help your company to look bigger than it currently is.
  • Protect your privacy. As an entrepreneur, you need to be readily accessible, but you may not want to give out your personal mobile phone number or home phone number. After all, some callers won’t think twice about calling you at all hours. By giving callers your virtual number, they can call you 24/7 yet you won’t necessarily have to hear the phone ring while you’re trying to sleep or spend quality time with your family. You decide when to accept calls from your virtual number and when to send them to voicemail or to an assistant.

Virtual numbers are ideal for startups and small businesses alike. With one or more virtual numbers, you can immediately establish your business in a given community as well as appear bigger than you are.

You can also move from one location to another, control where those calls go, compete with local bidders, test your ads, and maintain your privacy. Best of all, you can get virtual numbers on a pay-as-you-go basis with no contract or minimum usage requirements.

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