Get Found with Sequential Call Forwarding

Sequential Call Forwarding

Sequential Call Forwarding

Get Found with Sequential Call Forwarding

If you’re like many business professionals, you’re rarely in one place day-in, day-out. While you likely carry a cell phone with you, you may not want to share your number with everyone for various reasons including keeping your cellular costs to a minimum. How do you limit calls to your cell phone yet stay readily accessible despite your mobile lifestyle? With sequential forwarding.

What is Sequential Forwarding?

Sequential forwarding is a type of call forwarding service that forwards your calls to a series of ring-to numbers in a sequence set by you. If a call is unanswered at the first ring-to number, sequential call forwarding will then route it to the next number in the list. If that number goes unanswered, the call will be routed to the next number, and so on.

For example, if you’re a real estate agent, you may work out of your main office, a branch office, and your home office during the week. In addition, you likely spend a fair amount of time showing clients houses, going on caravan, and attending various business networking events. While you could set your calls to forward to your cell phone whenever you leave your main office, it’s silly (and expensive) to receive cellular calls when you’re sitting at a desk with a landline. Likewise, you may not want to receive cellular calls when you’re grocery shopping or enjoying family time.

By using sequential forwarding, you can set up a ring-to sequence that reflects your most common locations. For instance, you could set your main office number as your primary number followed by your branch office number, home office number, and finally your cell phone. Whenever someone calls your main office number and it goes unanswered, your branch office number will ring. Not at your branch office? Sequential forwarding will try your home office? If the call still goes unanswered, it will try to reach you at your cell phone. Alternately, you could set a voicemail number as your last ring-to number.

How Many Sequential Numbers Can You Have?

Most sequential call forwarding service providers limit the number of ring-to numbers you can have in a sequence to a handful. This is primarily a practical consideration as each ring-to number must be allowed to ring a few times before the call forwards to the next one. If you have too many ring-to numbers in the sequence, your callers may hang up before you’re finally reached.

Sequential Forwarding Considerations

Keep the caller in mind as well as your ability to answer the phone promptly when setting up your sequence. In general, you can specify the number of rings or number of seconds before sequential forwarding will move to the next number.

Finally, consider how each ring-to number is currently set up to handle non-answered calls. For example, if the second number in your sequence is set up to send calls to voicemail after five seconds but your sequential forwarding sequence is set up to forward calls after ten, the call will be sent to voicemail before sequential forwarding has a chance to send it to the next number in the sequence.

Learn more….

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