How to Make Outbound International Calls with Caller ID Override
Did you know you can add outbound international calls capability to your global call forwarding number? This is a terrific add-on that allows you to assign your international call forwarding number as your Caller ID number when making international calls.
For example, let’s say you have a global call forwarding number for important business contacts in Europe to use to reach you in USA. A contact in London can dial a UK phone number to call you in the United States. This has its own set of benefits including ease of use, toll-free or local access, localization, and low costs. However, what happens if you need to return or initiate a call?
While you can use our global call forwarding numbers to make a cheap outbound international calls, your Caller ID may cause confusion by defaulting to the physical phone that you are using to make the call. Not only that, if your contacts miss your calls, they might hesitate to call back due to the fact that it’s obviously an international phone call. They might reject the call altogether for that same reason.
Our Caller ID Override feature, which is an optional add-on to our global call forwarding numbers, allows you to assign your global call forwarding number as the Caller ID number. Now, your contacts in London will see a local number when you call. If they miss your call, they can more easily return it as your actual global call forwarding number will be displayed as the Caller ID. Plus, they’ll be less likely to hesitate to return a local or toll-free call rather than an international one.
Caller ID override can be used by multiple phones simultaneously. For example, a call center can be set up to display the global call forwarding number of your choice when making outbound calls.
Why Add Caller ID Override to Your Account?
In short, Caller ID override is ideal for those who will be using global call forwarding numbers to both receive and initiate outbound international phone calls. It’s a cost-effective way to make cheap international phone calls and strengthen your company’s localization strategies.
How to Get Caller ID Override
In order to use our Caller ID override feature for outbound international calls, you’ll need to add outbound calling to your account. From there, you can select any of your associated global call forwarding numbers to be used as your Caller ID override. If you want to use a number from a different provider, you’ll need to provide us with proper documentation proving your ownership of that number. Once set up, you can change your Caller ID override at any time through the control panel.
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