Today’s talent pool is wider than ever. Whether you’re recruiting workers from overseas or need a convenient communications method to connect with a global team, international conference calls are an affordable choice.
Below is a quick overview of what global conferencing is along with a few ideas for using international conference calls as a talent management tool at various stages of the talent management process.
What is Global Conferencing
Global conference calls are much like the conference calls you make domestically in that each participant dials an access number and joins the teleconference by entering its unique PIN code. International conference calls open up the teleconference to callers from around the world. These callers are typically shut out of domestic conference calls due to dialing restrictions or excessive costs. With global conferencing, each participant dials a local phone number (or a local toll free number) which is then routed to the conference call.
Recruiting International Talent
Obviously, you can’t manage talent until you’ve acquired it. Global conferencing can play an important role in the recruiting process. Not only can you use international conference calls to collaborate with human resources managers located in regional offices around the world, your human resources team can hold group interviews with international applicants in a global conference call.
Using international conference calls to prescreen international candidates is also a smart choice as far as controlling costs goes. For example, if you have numerous applicants from around the world, you could fly each applicant in to your main office for a formal, face-to-face interview. However, that approach is extremely expensive. By holding an international conference call, your entire hiring team can have the opportunity to get acquainted with each applicant before deciding which candidates they should to meet in person.
In addition, it’s possible to record each international conference call. If one of your colleagues was unable to attend the group interview in person, he or she could simply listen to the MP3 recording after the fact.
You could also use global conferencing to hold informational meetings where candidates could find out more about the position before applying for it. This can reduce the volume of individual phone calls your HR team receives as well as provide candidates with a forum for getting their questions answered. It also can narrow the field of applicants as they will have the chance to gauge whether or not the position is a good fit for them. If you use international conference calls for this purpose, consider recording the call and making it available to future applicants.
Attracting talent is just the beginning of any talent management strategy. After attracting and hiring the best people, you need to retain them. Companies often use training and professional development as part of their talent retention strategies. While you’ll likely use a number of training methods including live trainers, Web-based training, and training videos, you can also deliver some training using international conference calls.
For example, you could hold a live session led by a motivational speaker using global conferencing. All participants, including the speaker, would join the conference by calling an access number and entering the conference’s PIN code. Depending on your preferences and how you structure the call, the speaker could deliver the training with all other lines muted or he or she could open the lines so that participants could ask questions as needed.
Since the speaker can call in from virtually anywhere in the world, you may be able to negotiate a reduced fee. After all, the speaker will not need to travel to your office or incur related expenses. Again (unless your contract with the speaker forbids it), you can record the global conference call, allowing future employees to benefit from the training.
Nurturing and evaluating talent are also important. Whether several managers from various countries need to provide feedback during the evaluation process or a key team member is overseas on business, global conferencing allows everyone involved to contribute to the conversation no matter where in the world they may be at the time. International conference calls are easy to schedule both in advance or as needed. Plus, there’s no special equipment needed to collaborate.
International Talent Outreach
Many companies take a long term approach to talent development by sponsoring schools or educational programs. Whether your company wants to ensure that today’s students have the skills you expect tomorrow’s workers to need or want to help a struggling nation improve its future, international conference calls can help you coordinate your efforts. You can use global conferencing to coordinate local seminars as well as a means of delivering educational content.
With a wide, diverse, and global talent pool, talent management professionals need a convenient communications method to attract, hire, train, and retain a talented workforce. Global conferencing is one such method. Not only is it affordable on its own, it can help to reduce hiring and training costs.