How Small Businesses Can Use International Virtual Numbers in the United States

Virtual Numbers US InternationalIf you currently have remote call forwarding numbers within the United States, you already have an understanding of how beneficial call forwarding numbers are. However, did you know that you can use USA virtual numbers around the world?

If you’re in the United States but do business overseas, one of the smartest — and most affordable — investments you can make is in an international virtual number. USA virtual numbers can be created for dozens of countries but set up so that they ring to your office in the US.

How Can You Use USA Virtual Numbers?

Establishing a local presence in an offshore country is one of several ways that businesses in the United States use virtual numbers. For example, let’s say that you run a small web development agency in the United States and would like to begin offering your services in an emerging country such as Brazil. Instead of renting office space in Brazil, getting a landline, and staffing your Brazilian office, you could simply get a local virtual phone number (or a toll free one) for Brazil and set your ring-to destination to your USA phone. To your customers in Brazil, your USA virtual number looks local, eliminating cost concerns immediately and helping to generate more calls.

Another way you could use a USA virtual number is to set up a toll free hotline with a recording. In countries with limited Internet access, getting information isn’t as easy as we’re accustomed to. If you provide informational services, you could create a recording directly from within your USA virtual numbers account and set up your auto voice response system accordingly. From there, publish the toll free number in the target country and begin sharing your message.

If you travel frequently, you could use your USA virtual numbers when visiting your target markets. For instance, if you’ve already set up a virtual number for Brazil and will be spending a few weeks touring factories and networking with local business contacts, you could make cheap phone calls back home by setting up the ring-to number so that it rings to the appropriate person in the USA. From there, dial your virtual number and connect with your US-based contacts. You’ll get your same low international call forwarding rates and be able to dial a toll free number when in Brazil. If you use your USA virtual numbers to make cheap international calls, make sure to change your ring-to number back to the desired phone number when you’re done.

Whether you want to expand your market, better serve international customers, or make cheap international calls, getting a USA virtual number is a great way to do so. Test the waters by signing up for an affordable, month-to-month plan with no contract.

Have you ever used a virtual number to make a cheap international phone call?

Share your tips with us on Facebook.

Virgin Island (British) Conference Calling and Remote Call Forwarding Tips

Using a British Virgin Islands call forwarding number in this manner allows you to take advantage of your existing staff and facilities back home and keep your costs down.

British Virgin Islands CollaborationAccording to the Government of the British Virgin Islands, if you intend to do business in the British Virgin Islands, you’ll need a trade license.

If you are an individual from outside the territory – even if you are a British citizen – and intend to work there, you’ll need a work permit.

Once you’ve established your business and fulfilled all of the obligatory business filing details, you’ll need a convenient means of communicating with your colleagues, partners, customers, and other individuals around the world.

Both international conferencing calling and international call forwarding in the Virgin Islands can help. Use the tips below to communicate with international business associates from the British Virgin Islands.

1. Make calling your BVI business easy with virtual phone numbers – As savvy as your business contacts may be, they may have an aversion to calling foreign phone numbers. First, there’s the cost concern.

People who have never called the British Virgin Islands will wonder how much it will cost to call you. Some will overestimate the cost of the call and avoid dialing altogether.

Even if money were not an issue, the phone number will look different to overseas callers. Those who rarely make international phone calls to the British Virgin Islands, or anywhere else for that matter, may not understand the appropriate procedure for dialing out of their countries.

British Virgin Island virtual phone numbers solve these problems. For example, if most of your contacts are in the UK, you could get a UK virtual number and set it up so that it rings to your British Virgin Islands office.

To your British contacts, your British Virgin Island virtual phone number looks and acts like any other UK phone number. Calling you is as easy as calling a local business.

2. Be mindful of time differences – Chairing a British Virgin Islands conference call is a great way to bring together a geographically diverse team into a group phone call. However, with participants located in various time zones, you’ll need to be mindful of these time differences when scheduling a conference call.

For example, since there’s a five-hour difference between the British Virgin Islands and London, you may want to schedule a conference call with your UK team to take place at 10 a.m. BVI time, which would be 3 p.m. their time.

3. Leverage existing resources – If you’ve built a qualified staff of customer service representatives at your home office, it often makes more sense to use remote call forwarding numbers in your new market than it does to establish physical numbers and staff a call center.

For example, you could establish a local British Virgin Island call forwarding number for your island business and route those calls to your main office in London. Using a British Virgin Islands call forwarding number in this manner allows you to take advantage of your existing staff and facilities back home and keep your costs down.

Do you have any communications tips for those doing business in the British Virgin Islands?

Share your tips with us on Twitter.

Virtual Number Australia

a virtual number for your Australia calls will save you a ton of money — and your customers won’t know that they’re calling another country.

Sydney, Australia Skyline HarbourNeed to help customers in Australia but hesitate to establish a branch office down under?

Whether you export products to Australia, offer consulting services to Australian businesses, or are thinking about entering the Australian marketplace for the first time, you could quickly establish a business presence with a virtual number. Australia toll free and local virtual numbers are available.

In addition to ordering city-specific virtual numbers, you could also order a toll free virtual number and forward any calls from that phone number to your call center or office phone located anywhere in the world.

What is a Virtual Number (Australia)?

A virtual number is a remote call forwarding number that is not tied to a physical location. In the case of Australia, you could get a virtual number for Sydney complete with its local area code of 28, and set it up so that any calls made to your Australian virtual phone number would be call forwarded to the phone number of your choice.

Local virtual numbers for Australia are available for dozens of communities throughout the country including Sydney, Perth, Cape River, Liverpool, Adelaide, Sunbury, Swan Hill, and Wagga Wagga to name a few.

Use Cases for a Virtual Number in Australia

Perhaps the best way to see the value of an Australian virtual phone number is by seeing how others have used their virtual phone numbers. Below are a few use cases to inspire you:

  • Set up an Australian call center in the United States — In this example, you have an established call center in the United States and need to set one up in Australia as well. As you know, building, equipping, and staffing a call center is expensive. Instead of going to the trouble of doing all that, get a local virtual number for Australia, hire a few Australian CSRs, and route your Australian calls directly to your Australian CSRs desks in your US call center.
  • Set up an Australian tech support line based in India — This scenario is nearly identical to the call center scenario, only it involves technical support calls to your tech support center in India. Again, a virtual number for your Australia calls will save you a ton of money — and your customers won’t know that they’re calling another country.
  • Set up a personal Australian virtual phone number and forward it to your personal cell phone — In this case, you might have family, friends, or colleagues in Australia who need to call you on your personal cell phone. However, you want to save them the trouble and cost of an international phone call. By getting a virtual Australian phone number and routing it to your personal cell phone, you can make their lives easier and be easy to reach no matter where in the world you may be.

How have you used a virtual phone number for Australia or any other country? We love the creative uses our customers have shared with us and would love to hear your ideas. Connect with us on Facebook.

View virtual phone number details here

International Conferencing and Communication Tools for African Startups

It’s an exciting time to be an African entrepreneur. Extend your reach with international conference calling, mobile international conferencing solutions, and international virtual numbers

Africa is a hotbed for entrepreneurs right now. Last year, Tony Elumelu, an economist, philanthropist, and advocate for entrepreneurship, declared 2015 the year of the African entrepreneur. In a recent commencement address, Elumelu said, “All they need is a business idea and the commitment to succeed.” That’s the simplified version, but the climate is ripe throughout Africa for startups and entrepreneurs to succeed.

While ideas and commitment are essential ingredients, mobile technology has played a prominent role in facilitating entrepreneurship in Africa — and it will continue to do so now and in the future. Below are some of the most important international conferencing and communication tools for African entrepreneurs and startups:

International Conference Calls

Africa is a complex continent with 54 member states of the United Nations from Algeria to Zimbabwe. While many African entrepreneurs may start local businesses, others may interact with customers, business partners, mentors, and suppliers throughout the continent — or around the world for that matter. International conference calls in Africa allow participants to connect to a group phone call by dialing either a local or toll free number specific to the country that they are in.

For example, an African entrepreneur in Ghana could host an international conference call with participants located in Nigeria, Guinea, and Liberia. Instead of requiring each to dial a Ghana phone number, the entrepreneur would issue local or toll free phone numbers for Nigeria, Guinea, and Liberia — making it easy and affordable for all participants to call. If that same international conference call has participants located in the United States, Spain, China, and elsewhere around the globe, the host of the call could issue additional local or toll free numbers specific to those countries.

Mobile International Conferencing

As important and convenient as international conference calls are to African entrepreneurs, mobile international conferencing tools are even more important.

Last year, according to StatCounter, mobile Internet usage soared by 67 percent around the world with mobile usage having overtaken desktop usage Saudi Arabia and South Africa. Mobile Internet usage in Africa is certainly helping to fuel entrepreneurship throughout the continent.

For entrepreneurs hosting conference calls, it’s more likely than not that their go-to device is a smartphone rather than a desktop. Thus, international conferencing services catering to this market need to make it easy to schedule, coordinate, and manage international conference calls via mobile apps and mobile-friendly sites.

International Virtual Numbers

Finally, African entrepreneurs can benefit from international virtual phone numbers. While an entrepreneur may be physically operating from Ghana, for instance, he or she could also set up local phone numbers in other countries throughout Africa. Callers from Nigeria would dial a Nigerian phone number, but the call would be forwarded to the Ghana business.

International virtual numbers can be used for convenience — to make it easier for international callers to reach your business — or to create a local presence in locations outside the country.

It’s an exciting time to be an African entrepreneur. Extend your reach with international conference calling, mobile international conferencing solutions, and international virtual numbers — each of which can save you money as well as give you access to superior telecommunications networks than may be available to you locally.

How have you been using international conferencing or virtual phone numbers in Africa?

Share your ideas in the comments section below.

View details

Global Virtual Numbers

Global Conferencing

Sources:

http://allafrica.com/stories/201505121744.html

http://answersafrica.com/how-many-countries-are-in-africa.html

http://gs.statcounter.com/press/mobile-internet-usage-soars-by-67-perc

Call forwarding lighten your load

Mobile call forwarding is the ability to take your existing mobile phone number and redirect the calls to another telephone number.

As the popularity of mobile phones has grown, more and more people are eliminating their land lines and exclusively use their cell phones. Many smaller companies even advertise a cellular number as their businesses main contact.

While the use of mobile phones is increasing within the business community, the need for mobile call forwarding has increased also. Mobile call forwarding is the ability to take your existing mobile phone number and redirect the calls to another telephone number. Companies are often in need of call forwarding in order to have their mobile phones answered when they are not in the office.

When you travel, you can then set up the cell phone to call forward to a virtual number.  The virtual number then redirects calls to any other number you chose, in any country, which could be a disposable cell phone that you purchase inside another country, your international branch office phone, your hotel room phone, or any other phone you may have access to.

In order for this to work, your cell phone in your home country must support call forwarding. Once set up, your contacts back home can dial your cell phone number as usual and reach you.

We welcome any posts if you have a story regarding personal experience using call forwarding virtual numbers with your own business use.

View details about Global Call Forwarding

 

What You May Not Know About International Call Forwarding

For example, if the person who usually handles all incoming calls from Italy calls in sick, you could change the ring to number for your Italian call forwarding number to ring to another qualified, Italian-speaking person in your company.

What You May Not Know About International Call ForwardingThink that all there is to using an international call forwarding number is getting the number and then setting its “ring to” number? Think again. Yes, setting up an international call forwarding number can be as simple as that.

However, to squeeze the most value out of your global phone number, you may want to learn more about international call forwarding and the numerous features available to you.

Make an Impact with International Call Forwarding

Getting a global call forwarding number could immediately transform your local business into one with international appeal. For example, if you’ve recently begun selling products in Brazil, listing a toll free Brazilian number on your product packaging would reassure consumers that your business is readily accessible. In contrast, listing a number for a company located in North America, Europe, or Asia may cause Brazilian consumers to reconsider their purchase.

Sound Local with Local Ring Tones

Did you know that the sound of a ringing telephone varies from region to region? A caller may hear a different ring tone when dialing London than when calling Hong Kong. For those who frequently call specific countries, a mismatch between ring tones could be jarring. Avoid confusing callers by using local ring tones whenever possible.

Handle Global Phone Calls Night and Day with an Auto Attendant

One of the biggest potential problems with issuing an international call forwarding number and answering it on the other side of the world has to do with time zone differences. Fortunately, this problem can be handled by an auto attendant. For example, you can set up your global call forwarding number so that it rings to different phone numbers (such as various call centers located around the world) based on the time of day a call comes in. You could also roll calls to voicemail at a specific time.

Create a Virtual PBX with an International Call Forwarding Number

You can take call routing even further by configuring your international call forwarding number so that it serves as a virtual PBX system. For example, you could set up your call forwarding number to greet callers with a recorded greeting. From there, the auto attendant could instruct callers to push specific buttons on their keypads in order to: speak with a customer service representative, reach technical support, get directions to your office, leave a message, or anything else.

Never Miss a Call with Simultaneous Ringing

What happens if ten people call your international call forwarding number at the same time? One option is to set up simultaneous call forwarding to multiple phone numbers at the same time.

Eliminate Your Fax Machine

Tired of paying for an extra phone line for a fax machine that rarely gets used? Your global call forwarding number can accept faxes. Any incoming fax will be converted to a PDF or image document and then emailed to the email address of your choice.

Month-to-Month International Call Forwarding

International call forwarding numbers can be ordered and used on a month-to-month basis with no long term contracts. If you need a temporary or long-term call forwarding solution, these plans provide fantastic features, low rates, and the flexibility your business needs.

Change Your Ring To Number On the Fly

It’s possible to change your ring to number quickly and easily, and as often as you’d like. For example, if the person who usually handles all incoming calls from Italy calls in sick, you could change the ring to number for your Italian call forwarding number to ring to another qualified, Italian-speaking person in your company.

These are but a few of the many ways you can use international call forwarding numbers. Don’t just “set it and forget it,” take advantage of your global call forwarding plan’s advanced features.

View details

International Call Forwarding – A Frugal Tool for International Calls

You will be billed by the global call forwarding service provider for the call forwarding service at its low per minute rates.

International Call Forwarding - A Frugal Tool for International CallsYour college student just announced that she’s been accepted at a prestigious international university.

Though everyone’s excited, you may wonder how you’ll stay in touch or be concerned about the cost of international phone calls.

International call forwarding is a frugal option for international college students and their parents.

Low Cost Ireland to US Phone Calls

Let’s use Ireland and the United States as an example. If your college student will be attending a semester in Ireland, she’ll need an inexpensive way to call her family and friends in the United States. Likewise, you’ll need a cheap way to call her in Ireland.

Start by ordering an international call forwarding number that is local to the city in Ireland where her university is located. Set the “ring to” number to your home phone number. When in Ireland, she will dial a local Irish phone number whenever she wants to call home. The phone will ring at your house in the United States. In Ireland, that call will be treated as any other local phone call. Her local phone carrier will not impose international long distance charges because it is essentially a local call. You will be billed by the global call forwarding service provider for the call forwarding service at its low per minute rates.

Low Cost US to Ireland Phone Calls

Next, set up an international call forwarding number that’s local to your family in the United States. For example, if you live in San Diego, get a local San Diego phone number in your local calling area. Set up this number’s ring to number to your daughter’s dorm room number back in Ireland. Since you’ll dial a local San Diego phone number each time, your phone company will treat it as any other local call. Again, your international call forwarding service provider will bill you its low-cost international call forwarding rates.

Depending on how generous you want to be, you could share this local phone number with your college student’s friends who remain in the area. Keep in mind, however, that you will be billed for any calls others make using your call forwarding number.

Using a global call forwarding service while your college student is studying abroad is a fantastic way to keep your communications costs low during the school year. Month-to-month plans and low international call forwarding rates make global call forwarding a fantastic, frugal choice.

More

Virtual Business Tools: How International Call Forwarding Can Help

Whether you need to be available for calls from important clients or your family members back home, an international call forwarding number makes reaching you a simple matter with no additional work or international long distance expenses for your callers.

Did you know that a single phone number can partially automate your business?

Getting an international call forwarding number is like having a virtual secretary who can track you down no matter where in the world you may be.

Not only can your global virtual phone number ensure that you can be found, the right international call forwarding service can also deliver a fantastic user experience to your callers.

How a Virtual International Phone Number Can Find You

An international call forwarding number is a virtual phone number that is local to a given country. It does not have a physical location connected to it. Instead, it can be configured to ring to any phone that you designate. For example, you could get a virtual phone number for Ontario, Canada and set it up to ring to your main office, your mobile phone, your home office, or any other phone number you choose – at any time.

You can also set your virtual number to ring to ALL of your designated ring to numbers at once or to ring them sequentially until you pick up. Having a number follow you around is ideal for business professionals who frequently work at different locations. It also allows you to reduce your reliance on your cell phone for business calls when sitting behind a desk. Thus, you can conserve your mobile phone’s minutes. A virtual number also allows you to receive mobile phone calls when necessary while simultaneously keeping your mobile phone number private.

What happens when you need to leave the country? Your international call forwarding number can find follow you. Simply change the ring to number to your overseas contact number such as the phone in your hotel room or temporary office space. Your colleagues back in Canada would call you as they always do by dialing the same phone number. Meanwhile, you would receive the call in a different country. Callers may not even realize that you’re not in your Ontario office!

Virtual Number Benefits to Callers

This brings up another important point about international call forwarding: your callers’ experience. Whether you need to be available for calls from important clients or your family members back home, an international call forwarding number makes reaching you a simple matter with no additional work or international long distance expenses for your callers. They simply call you as they normally do using the same local or toll free number.

On your end, you can configure your virtual number in a variety of ways to enhance the caller’s experience. For example, if you’ve traveled out of the country and into a different time zone, you might want to set up time of day routing so that calls are routed to voicemail while you sleep.

Creating a Virtual PBX

Whether traveling abroad or setting up your main office, you may want to create a virtual PBX with your international call forwarding number. Advanced auto attendant features allow you to greet callers and prompt them to make specific choices such as “press 1 for sales; 2 for service.”

A single international call forwarding number can serve a variety of purposes and partially automate your business. Use a virtual number to receive calls no matter where you may happen to be, to ensure a consistent caller experience, and project a professional image.

Best of all, international call forwarding plans are affordable and available on a month-to-month basis – and hundreds of countries are supported.

More

Types of Virtual Numbers

Virtual numbers with simultaneous call processing also ensure that callers do not hear a busy signal.