It’s often necessary to communicate with colleagues, partners, vendors, suppliers, customers, and others in countries around the world in a group phone call; but it’s challenging due to the nature of international calling and time zone considerations.
With a global conference calling system in place, hosting a multi-country conference call is a convenient option. Here’s how to host a multi-country conference call.
Identify Participating Countries
First, you’ll need to know which countries your attendees will be calling from so that you can select the most appropriate international conferencing plan for the call. It’s important to provide attendees with access numbers that will work in their own countries. Otherwise, calling into your conference call could be problematic. For example, they’d need to find and dial an exit code for their country, dial your conference call’s direct number (including country code), and pay for any international long distance costs incurred as a result.) Choosing an international conferencing plan with local and/or toll free access numbers specific to those countries solves this problem.
Thus, if you expect to have participants from USA, Canada, Germany, China, and Australia, check the plan’s support and rates for those countries. Smaller countries may not be supported in which case desirable features include the leader “dial out” tool where you can dial those participants manually, automated dial out, and live operator assistance.
Sign Up for an International Conference Calling Plan
Whether your multi-country conference call will be a one-off event or a recurring one, you can’t beat the value of our pay-as-you-go global conference calling plans. Rates are among the most competitive you’ll find, and there are no contracts or hidden extras. Exceptional call quality sets us apart along with a wealth of value-added features like: 24/7 live operator assistance, leader dial out, on demand conferencing, and free Connect app.
Determine the Optimal Time and Date for your First Multi-Country Conference Call
Now that you know which countries your attendees are from and a means for hosting the multi-country conference call, it’s time to narrow down the logistics of your first global conference call. Keep the following in mind as you schedule the teleconference:
- Which time of day makes the most sense across the time zones involved?
- Are any of the countries on the other side of the International Date Line? If so, keep that in mind when scheduling the call.
- Will the call take place late at night for some attendees? If so, consider recording the call and making it available for playback after the fact.
With our multi-country conference calling plans, there’s no need to “reserve” your time. Whether you need to host a conference call with your international contacts immediately or at some point in the future, all you need to do is let them know the time and local access number.
You could even launch a global conference call and then join individuals to it by dialing out. This is a simple matter of pressing *1, dialing the participant’s phone number, and then pressing *2 to join the participant into the conference.
Host Your First Conference Call
As the leader of a multi-country conference call, it’s your responsibility to faciliate the conversation and manage the technicalities of the call itself. Keep these tips in mind:
- Create and follow an agenda as you would when leading any other type of meeting.
- Record the conference call so that you have a record of it or for sharing with absentees after the fact. Make sure to notify participants that the call is being recorded.
- Get familiar with keypad commands (ie, muting lines, locking the call, roll call, lecture mode, billing code entry, and operator assistance) before the call and use them as needed.
After the Global Conference Call
A successful global conference call isn’t necessarily over once the call ends. There are a few housekeeping tasks you’ll need to take care of such as:
- Reviewing the attendance report
- Entering billing codes if not already done
- Sending follow up materials to attendees
- Making the audio recording available to absentees
Scheduling your next multi-country conference call