Conference calls have emerged as an important component of modern business strategy. Compared to the times when it was considered to be a useless expense, conference calling has become a vital tool for business worldwide.
Conference calling allows the participants to gauge the reactions of the other parties while making important business decisions. It is also an important way to interact with clients while negotiating, you are able to make quick real time changes to close lucrative deals which otherwise may have been lost to competitors.
While conference calls are really very beneficial to a business, there is an expense. It must be kept in mind that each and every penny that you spend on a conference call may ultimately become a future profit. One aspect of the ‘savings’ versus the expense of a conference call is No air travel, no hotels, no time away from the office.
You can start by making a list of your needs and then go hunting for a company that matches these needs. Then you can gather information abut different conference call companies who can offer you good service at competitive costs. This will help you in selecting the right company. Important things to look out for while selecting a good conference call company are:
- Facility must provide 24/7 operator assistance
- Toll Free international access numbers must be provided to accommodate your participants in other countries
- There must be a recording feature that enables download of free MP3 files
- Conference call company network must be PSTN (public network), not VoIP for good line quality