U.S. and International Toll Free Conference Call Plan | How it Works
It's easy to host U.S. or international conference calls.   1 Invite Participants Notify your attendees of their participant passcode and access number, date and time of your conference call. The passcodes are sent to you upon account activation.   2 Everyone Dials In Participants dial-in and are prompted to enter the passcode. When the leader dials-in and enters the moderator passcode, the call begins. Until the moderator logs in, music is heard by all participants that may have arrived early. Music is optional and initially 'on' by default.   3 Record your call ? If you record a conference call, a free MP3 file is created and a link to it is sent to the leader after the call has ended. This is a free feature. [ * 2 ] begins recording.   Conference Calls on Demand - No Reservations Needed Since our conferencing system is 'reservationless', you do not need to notify us when you plan on hosting a conference call. You simply use your account any time you desire, 24/7. As a result, you have total control over the hosting and scheduling of your conference calls. Simply send an email to your participants and include the date, time, access number and participant PIN to your conferees. If a particular conferee is located in a country that is on our 'toll free' country list, send that corresponding toll free number to that participant. Each country on the list has a unique 'in-country' toll free number and will be accessible to your participant at no cost to them. You'll receive a toll free country list with country specific toll free numbers upon account activation. The Toll Free Country availability list can be viewed here. Upon activation of your account, you will receive an email with your account number and easy user instructions. Included will be a complete list of in-country toll free access numbers that you, the host, and your invited participants can use for your conference call meetings. Included in your activation email will be: 1. Your account number 2. Toll Free dial-in number/s (U.S. and International) 3. Moderator and participant Passcodes 4. Complete, easy to understand user instructions All parties dial-in at the designated conference time and date you have set up with your conferees When your participants dial the conference bridge access number, our automated system will answer and prompt the parties to enter their PIN code, followed by the pound (#) sign. If participants arrive before the leader logs in, the system will play music (by default but optional). Upon the leader login, the music stops and the conference call can begin. The 'leader' can initiate calls from any country Conferences can be hosted by the leader from any country. The leader would dial the country specific international toll free number and login as usual with leader PIN. Participants dial-in to the toll free access number corresponding to their country location. Multiple Users - Simultaneous use by other groups or departments If you require departments or groups that need to host conference calls concurrently, we can enable additional Passcodes at your request. The usage can be identified for accounting purposes by group ID, department, name or other ID number of your choice. All conference conference calls would be itemized by department ID name or number on the month-end usage statements. If No Toll Free Access Number Is Available in a country If you need to have a conference call that includes a participant located in a country that does not have a toll free access number, you have the option to use the 'dial-out' feature. As the moderator, you have the capability to 'dial-out' using our conferencing bridge, and bring participants into the conference. View international 'dial-out' information and rates here. Alternatively, if there is no toll free access number available for participants located in certain countries, the conferee can always dial-in to our U.S. based conferencing bridge by calling the standard U.S. telephone number (provided upon account activation). In this case, the conferee would pay his/her in-country local phone company for the long distance costs associated with calling the U.S. from their country location. Free Streamed Recorded Conference Calls A free feature. No need to request an FTP download of your recorded conference call and incur any additional expense. The audio file (MP3) is included free with the Pay As You Go, international conference call plan. At then end of each conference call, the account moderator will receive an attendance email report. Included in this report will be a link to the actual MP3 recording, (assuming the record feature was used during the conference call). This means that if the moderator recorded a conference call by using the [ * 2 ] command, the attendance report will include a link to that recording. When this link is clicked, usually Windows Media Player or whatever program you have associated with MP3 files will open and play the recording. Then the MP3 recording can be 'saved' locally to your hard drive for your further use or distribution. MP3's are free. Attendance reports with any recording links are automatically and immediately sent to the email address specified on the order form. No Account Fees, No Minimums, No Term Contract There are 'no' monthly fees, no set up fees or activation fees and no term commitment. There is 'no' monthly account usage requirement. If you use the account during the month, you will be billed for the actual usage. If you do not use the account, there will be no billing or charge. Auto Hang Up Feature Once the moderator disconnects from the conference, the entire call is disconnected. Optionally, you can allow the conference to continue after the moderator hangs up. Entry/Exit Tones and Auto Hang-up are standard features and are optional. Additional Automated Keypad Commands: [* 2] To record/playback - Enables you to record the conference [* 4] Raise volume - Moderator may raise volume level [* 5] Lecture Mode - Mutes all conferees lines except moderator [* 6] Individual Mute - Allows participants to mute their line [* 7] Security - Stops additional access to call in process [* 8] Participant Count - System prompts leader with private count [*92] Automatically dial-out to a specific list of participants [* 0] Request operator assistance during a conference call 24 Hour Live Customer Care With an activated account, customer service is available to you 24 hours a day, should you ever need any assistance. The 24 hour customer service toll free number is sent to you upon account activation. In addition, if assistance is needed 'during' a conference call, the leader can simply press [ * 0 ] an an operator will come on the line immediately. What the account holder pays There are no set up fees, monthly fees and there is no usage requirement or term contract. You agree to pay for the minutes that are used plus applicable U.S. federal taxes. If you do not use the service, there will be no billing and no charges. How do you get this service ? Simply complete this sign up form. Your account will be activated and activation letter emailed to you. Processing time is 10 minutes to 1 hour depending on order flow at the time your order is received.	U.S. and International Toll Free Conference Calls are easy to host Utilizing International Toll Free Access Numbers. For U.S. toll free conference calls, all attendees simply dial-in using the provided U.S. toll free access number. This toll free access number is accessible nationwide including the continental U.S., Hawaii, Puerto Rico, and U.S. territories. For international conference calls, connect your conference call even if your participants are in geographically diverse locations. Collaborate across continents with confidence. Toll free access numbers are available in 63 countries. Optionally, the moderator can 'call the participant' in any of 275 countries, via our conferencing bridge, using the optional integrated dial-out feature. Typically dial-out rates are lower than toll free access rates. The Free MP3 session recording feature makes it convenient to retain MP3 files of any recorded conference calls.   U.S. Toll Free and International Conference Call Plan Sign Up Form   » U.S. Toll Free Conference Calls » International Conference Call Plan » Toll Free Countries and Rates » How the Dial-Out Feature Works » Dial-Out Worldwide Rates » Automated Group Dial-Out » Conference Call Recording   More Conference Call Plans
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