No reservations, no booking or
scheduling necessary
Your account is ready for your use,
any time you desire, 24 hours a day, no matter what your time zone happens to be.
Since our conferencing system is 'reservation-less', you do not need to schedule a call with us when you plan on
hosting a conference call.
As a result, you have total control over the hosting and scheduling of your conference calls.
Simply send an email to your participants and include the date, time, access number and PIN to your conferees.
Optionally, use the free Outlook plugin to send the invites.
Toll-Free and local access
numbers available in many countries and cities worldwide
For your participants located in a country on the
'toll free' country or local city list, send the corresponding country access phone number to that participant.
For instance, if the attendee is located in Hong Kong, send the Hong Kong Toll Free number to that participant.
If participant is located in the Ukraine, send the Ukraine access number to that guest, etc.
Each country on the list has a unique 'in-country' toll free number and will be accessible to your participant
at no cost to them.
The account confirmation includes the complete list of in-country toll free access phone numbers that your participants
use to attend your international
conference call meeting.
Included in your activation
email
1. Your account number
2. Toll Free dial-in number/s (U.S. and International)
3. Moderator and participant passcodes
4. Complete, easy to understand user guide
All parties dial-in at the designated time and date you arrange with your conferees.
When your guests dial the conference call bridge
access number, our automated system will prompt for their passcode.
If a participant arrives before the host, the system will play music (by default but optional). Once the host logs
in, the music stops and the conference call begins.
The 'Host' can initiate a global conference
call from any Toll Free access country
International Conference Calls can be hosted by the Leader from any Toll Free country, not only
the US.
Multiple Users - Simultaneous
use by other groups or departments
If you require departments or groups that need to
host conference calls concurrently, we can enable additional Passcodes at your request. The usage can be identified
for accounting purposes by group ID, department, name or other ID number of your choice. All conference conference
calls would be itemized by department ID name or number on the month-end usage statements.
If No Toll Free Access Number
Is Available in a country
If you need to host a conference call that includes a participant located in a country that does not have a toll free access
number, you have the option to use the 'dial-out' feature.
As the moderator, you have the capability to 'dial-out' using our conferencing bridge, and bring participants
into your international conference
call instead of the participant
needing to dial-in.
View 'dial-out' feature information and rates here.
Alternatively, if there is no toll free access number available for participants located in certain countries,
the conferee can always dial-in to our U.S. based conferencing bridge by calling the standard U.S. telephone number
(provided upon account activation). In this case, the conferee would pay his/her in-country local phone company
for the long distance costs associated with calling the U.S. from their country location.
The moderator can use the enabled dial out
feature easily once logged into the account from any Toll Free access country on the country list.
Free Recorded Conference Calls
MP3 session recordings, a free feature. The audio file MP3 is included free with the international
conference call plan.
At the end of each conference call, the moderator receives an emailed attendance report. Included in this report
will be a link to the actual MP3 recording.
This means that if the moderator recorded a conference call by using the [ * 2 ] keypad command, the attendance
report will include a link to that recording.
When this link is clicked, usually Windows Media Player or any program you have associated with MP3 files will
open and play the recording. Then the MP3 recording can be 'saved' locally to your hard drive for your further
use or distribution.
No Account Fees, No Minimums,
No Contract, No term Commitments
There are 'no' monthly fees, no set up fees or
activation fees and no term commitment.
If you use the account during the month, you will be billed for the usage. If you do not use the account, there
will be no billing or charges of any kind.
Auto Hang Up Feature
Once the moderator
disconnects from the conference, the entire call is disconnected. Optionally, you can allow the conference to continue
after the moderator hangs up.
Entry/Exit Tones and Auto Hang-up are standard features and are optional.
Additional Automated Keypad
Commands:
[* 2]
To record/playback - Enables you to record the conference
[* 4] Raise volume - Moderator may raise volume level
[* 5] Lecture Mode - Mutes all lines except moderator
[* 6] Individual Mute - Allows participants to mute own line
[* 7] Security - Stops additional access to call in process
[* 8] Participant Count - System prompts leader with private
count
[*92] Automatically dial-out to a specific list of participants
[* 0] Request operator assistance during a conference call
24 Hour Customer Care
After your account is activated, should you ever need
any assistance, customer service is available to you 24 hours a day.
The 24 hour customer service toll free number is sent to you upon account activation.
24 hour Operator Assistance
If assistance is needed 'during' a conference call,
the Leader can press [ * 0 ] star-zero. An operator will come on the line immediately to assist around the clock, 24/7/365
No Charge for non use of your account
If you do not use the service, there
are no charges of any kind. The account stays active and ready
for your use between conference calls. There are no charges to keep your account active.
How do I activate an account?
Your account will be activated and the welcome email
sent to you including all account details. Your account will be working when you receive your email confirmation.
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