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Here are some frequently asked questions about DISH Network® satellite TV service:
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- Q: Can I pay by check when I sign-up ?
- You must use a credit card or a debit card (sponsored
by MasterCard or Visa) in order to sign up for this DISH Network® offer.
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- Q: Do I need anything special to receive HDTV
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- You will need at least one HD receiver such as
the Dish 811 and a high definition television set.
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- Q: I rent an apartment, can I still install
a DISH Network® system ?
- In many cases yes. You will need a signed approval
from your landlord when the DISH Network® installer arrives.
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- Q: Do I need anything special to use a DVR
receiver ?
- No, a standard television will work for playback
of DVR recordings.
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- Q: What if I move before my one year commitment
is up ?
- Your system will be reinstalled for FREE by DISH
at your new residence as long as you commit to a minimum programming purchase agreement with either America's Top
60 or better or DISH Latino programming package or better for a minimum of 12 months or purchase the DISH Home
Protection Plan.
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- Q: What is your shipping policy?
- All systems (including satellite dish, receivers,
etc.) are delivered by the installation technician on the day of installation. This cost is not charged to the
customer. Any shipping and handling of equipment back to DISH Network® dish tv post-installation is the sole
responsibility of the customer.
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- Q: What is your tax policy?
- Sales and excise taxes may apply to DISH Network®
satellite TV services depending on the tax jurisdiction of installed address. Such taxes, where applicable, will
be billed and collected on the DISH Network® monthly billing statement.
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- Q: What is your payment policy?
- Initial payment is required by credit card for
processing, installation and activation fees along with equipment upgrade charges where applicable. On-going service
fees are billed to the customer's billing address. Failure to provide timely payment may result in the termination
of services and charge-back for unreturned equipment to the credit card used for the initial activation.
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Click for current DIRECTV offer.
Click for current DISH Network® offer.
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