|
Q: What is DIRECTV®?
A: DIRECTV® is a dish tv satellite entertainment service provider. Using advanced satellite technology, DIRECTV®
is able to offer more than 225 channels of programming to homes and businesses that have the necessary receiving
equipment - a small satellite dish, a digital set-top receiver and a remote control.
top
Q: How much will DIRECTV® service cost me each month?
A: DIRECTV® starts at just $29.99 per month. If your state charges a sales tax, that will be added to your
bill as well. Premium packages and packages that offer more channels are, of course, more expensive.
top
Q: Where can I purchase a DIRECTV® System?
A: It's easy to buy. Click here for DIRECTV®.
top
Q: What is the DIRECTV® DVR?
A: It's a new DIRECTV® receiver that combines the DIRECTV® programming service and digital video recording
service in one integrated product.
top
Q: What is DIRECTV® DVR with service?
A: TiVo® is an easy-to-use service available that can digitally record and store up to 35 hours of television
programming without videotape. You just have to Tell it once, and it will automatically record your favorite shows
every time they air on DIRECTV®.
top
Q: What equipment do I need?
A: The DIRECTV® DVR includes a digital set-top receiver, a mini satellite dish antenna with a dual-output LNB
and a universal remote control. The receiver with remote control will also be sold without a dish antenna for customers
who already have DIRECTV® service.
top
Q: Can I install a DIRECTV® dish myself?
A: Yes, you can use the installation manuals but professional installation is especially recommended with DIRECTV®
Multi-Satellite dishes, due to their critical pointing and more complicated wiring requirements.
top
Q: Can I hook up multiple TVs to one DIRECTV® receiver or do I need one
receiver for each TV in the house?
A: Yes. You can watch multiple TVs from a single DIRECTV® receiver. But you do have to watch the same channel
and you will also lose the stereo sound.
top
Q: How do I get free professional installation for my DIRECTV® System?
A: Some retailers will give you a package deal where your installation is included. Typically, you will need to
sign up for 12 months of service to get free installation.
top
Q: Can I install a DIRECTV® dish indoors?
A: Yes. The dish can be positioned indoors, pointing through most glass windows, if the setting offers a clear
view of the southern sky.
top
Q: I have another satellite service. How do I convert to the DIRECTV®
service?
A: DIRECTV® advises new customers to use DIRECTV® equipment only. DIRECTV® hardware has been designed
to meet very high service quality standards.
top
Q: If I move, can I take the receiving equipment with me?
A: Yes, as long as you move within the continental United States. If you move to Alaska or Hawaii you may need
new receiving equipment. Also if you commit to 12 months of any TOTAL CHOICE® programming package DIRECTV®
will send you a free satellite dish and provide standard professional installation of your satellite dish and your
existing receivers at your new home.
top
Q: Why does DIRECTV® require an access card?
A: The access card acts as a "pass key" for your system, giving you access to the DIRECTV® digital
highway.
top
Q: Can I get HDTV with any DIRECTV® System?
A: Yes, but in order to receive HDTV broadcasts, you need a slightly larger 18" x 24" oval DIRECTV®
Multi-Satellite dish as well as a special receiver that decodes HDTV signals.
top
Q: Do I have to connect my receiver to my phone line?
A: The system uses the phone line to transmit programming purchase information like pay-per-view movies, special
season sports programming and other shows from the receiver to DIRECTV®. You can choose not to connect your
receiver to your phone line but an extra charge of $5 will be apply on every phone order.
top
Q: What about Adult Programming?
A: Yes, DIRECTV® offer adult channels like PLAYBOY TV with an added monthly fee.
Q: How does the DIRECTV® Interactive service work?
A: The service works through special programs and commercials on selected DIRECTV® channels. You'll know a
program is enhanced when you see an "I" symbol on your screen. The program will also deliver additional
entertainment and electronic shopping services.
top
Q: Can I get Internet access from DIRECTV®?
A: For those without a land-based phone connection, DIRECWAY® satellite-based Internet service is offered through
HUGHES. You can also get Internet content on your TV with some of Direct TV’s advanced products.
top
Q: Are there parental controls?
A: Yes. Direct TV’s built-in "Locks and Limits" feature allows parents set rating and spending limits
on DIRECTV® programming.
top
Q: Can weather interfere with my reception?
A: Television reception on the system is mostly reliable. DIRECTV® service is only minimally affected by weather,
under extreme conditions.
top
Q: Is DIRECTV® service available in Mexico or Canada?
A: DIRECTV® is legally prohibited from transmitting a signal outside the US.
top
Q: Is DIRECTV® service available in Alaska?
A: DIRECTV® does offer programming in Alaska. However, because of Alaska's location in relation to our satellites,
you may need a larger satellite dish.
top
Q: Is DIRECTV® service available in Hawaii?
A: Yes, Hawaii residents can enjoy select dish tv DIRECTV® programming.
top
Click for current DIRECTV®
offer.
|
