Audio Conference Calls | Improving Conference Call Sound Quality
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These tips will help There are a few reasons why you could have sound quality issues on a conference call. Regarding conferencing equipment Conferencing uses "full digital duplex" technology. This platform allows you the ability to speak simultaneously with another caller without any clipping or degradation of the sound. This technology is specifically designed so that it does NOT filter out any of the sounds coming into the conference, to give you the clearest possible sound quality. This means, however, that any static or disruptive noise that can be picked up through the microphone of a participants phone will be audible and effect the conference. To avoid sound quality problems Always attempt to dial-in from a quiet location. Whenever possible, use a phone unit that is hard-wired into the telephone lines. i.e. Use a landline versus a cell phone if possible. Mobile and cordless phones tend to pick up static. But if the conferee uses the mute feature [* 5], any unwanted noise transfer to the conference call can be avoided. Avoid speakerphones. Speakerphones will pick up any noise in the room, from the rustling of papers to background conversations. And many speakerphones do not utilize "full digital duplex" technology, and callers can experience "clipping" if they are making any noise while trying to listen to another speaker. If you call from your cell phone, try and make certain you stay in a place where your signal is strong. If you have to use a payphone, try to find a large bank of phones. That way, if one is producing static, you have several phones to choose from to find one that works well. If you find you are having a sound quality issue Hang up and dial back into the conference call. Many times these problems clear themselves up when the bad connection is terminated. Try using the "Mute" button on your phone. If the equipment is causing the problem, this may help. Only "Un-mute" when you need to speak. top	AIT's Conferencing Services
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