American International Telephonics, LLC
9601 Wilshire Blvd., Suite 1111
Beverly Hills, California 90210 USA
1 800 600 6151 US & Canada +1 310 281 5539 Int'l +1 310 424 7149 Fax
© Copyright 1996 - 2014 American International Telephonics All Rights Reserved
- Group Audio Conference Call Basics for Participants
Participating in a group audio conference for the first time?
Here's what you need to know to ensure a successful group conference call.
Group Audio Conference Attendance
First, you'll need to know what time, in local time, you want everyone to call into the group audio conference.
It's common these days for group calls to include an international audience.
The call's start time might be expressed in GMT, UTC, or the host's own time zone.
Even domestic calls can involve multiple time zones.
Use a world time zone map to convert the time to local time to make sure that you know exactly when to dial in.
Next, you'll need to know how to join the group audio conference
The call's host will send you the phone number along with a PIN or access code.
If the call is an international group conference call, you'll be issued a phone number that is local to your country.
From there, your call will be routed to the main group audio conference.
You'll be prompted to enter the PIN or access code. Once confirmed, you will be connected to the group.
Greeting the Group
Depending on how the group audio conference is set up, an automated voice might announce that you have entered
If not, you could briefly announce your arrival. In either case, you should be able to hear the moderator or music
leading up to the start time.
Muting and Unmuting Your Phone
Imagine a group audio conference with 100 participants, each with an unmuted phone.
The background noise would be unbearable! Do your part by muting your phone until called upon to speak.
If you have a mute button on your phone, use it. If not, most group audio conferences support keypad muting and
Speaking During a Group Audio Conference
Whether you've been asked to give a presentation during the conference call or have a question during the Q&A
portion, speak slowly and clearly.
If it's an international group conference call, this becomes especially important as second language listeners
may have trouble.
In addition, other participants may be taking notes. Repeat important information such as phone numbers and URLs.
Participating in a Group Audio Conference
Though no one will know if you call in from home in your pajamas, your full participation is expected.
This is not the time for multitasking.
Make sure to have a notebook and pen handy for taking notes and give the group audio conference your complete attention.
Listening to Recorded Group Conference Calls
Many teleconference moderators record group audio conferences and then distribute them for later listening.
These calls typically arrive as MP3 files which can be listened to on a variety of devices including computers,
tablets, smartphones, and MP3 players.
Some conference hosts post the recorded teleconference on their website and will send you a link.
As with any other potentially sensitive or confidential information, use care to ensure that only those authorized
to hear the call have access to the recording.
An advantage of listening to a conference after the fact is that you can take notes at your leisure instead of
trying to capture everything as it happens.
If you intend to do so, make sure to confirm that the call will be recorded and arrange to get a copy of it.
Participating in a group audio conference is relatively easy.
The moderator typically sends all of the instructions and access numbers in an email to the attendees.
All you need to do is dial in at the appointed time, enter a code and participate.