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"Our international conference
call went without a hitch. All participants from all 6 countries
were able to dial into the bridge as planned. Now that we know how easy this is, we'll be using your service for
our international conference calls as well as our everyday U.S. conference calls. It's an excellent business tool
Jon T. -San Francisco, CA
Conference Call Overseas Access
"We host our conference calls from Australia. The guests are located internationally and can include participants
in India, UAE, UK and U.S. The dial out option has been a great assist for us. The combination of international
toll free numbers and using the dial out has proved to be a sound strategy for hosting our international conference
Norman T. -Perth, Australia
Global Toll-Free Conference Plan
"I stumbled upon your AIT website by accident and feel fortunate that I did. I guess you could call me a multi
service customer. I use Global Call Connect to make my international calls, the unlimited conference
call plan for my company conference calls and I bought a local call forwarding
number here in Las Vegas. Great service and rates!"
George W. -Las Vegas, Nevada
Global Call Connect
Unlimited Conference Calls
Global Call Forwarding
"After using your competitor (name blocked) our monthly cost reduction has been rather substantial. One example
- no longer a huge per minute surcharge and they have very high ITFS rates. And your customer service is so pleasant
and these days that's refreshing! Also really like the free mp3 recordings.."
Anita H. -Surrey, UK
International Conference Call Plan
"Thanks for helping us with the call forwarding. Advertising local international phone numbers was recommended by our advisors. We are
optimistic that it will change our web image and streamline collaboration with customers, both old and new."
Jonathan F. -New York, NY
Global Call Forwarding
"There is definitely a big quality improvement since we moved to your service. Didn't realize that our old
company used a VoIP conference call bridge. VoIP can definitely be a negative for conference calls with multiple
participants located in multiple countries. We do use VoIP for one-on-one phone calls but it is a struggle for
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calls using a VoIP based conference call provider, a BIG headache. Thanks again for the great service and follow
Barbara M. -Chicago, IL
International Toll Free Conference
"Thank you for following up. We are indeed quite satisfied
with the conference call service"
Maria S. -Czech Republic
Global Conference Calls
"We replaced other conference service with yours. Happy to
mention line problems we had with Serbia and Ukraine conferences is now gone. Using your international toll free
access numbers has helped us transact our business again much better!."
Jaime B. -Quito, Ecuador
International Conference Calling
"We use two of your plans for our conference calling needs.
The unlimited plan is used for our internal conference calls between offices and the Toll Free plan is used for
conference calls with clients."
Robert K. -Los Angeles, CA
Toll Free Conference Calls
Unlimited Conference Calls
"We are using your Global Call Forwarding services, an Australian
Toll Free number and a New Zealand Toll Free number to redirect callers to our headquarters in London."
Markus B. -UK
American International Telephonics, LLC
9601 Wilshire Blvd., Suite 1111
Beverly Hills, California 90210 USA
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Group Audio Conference Basics for Participants
Participating in a group audio conference for the first time?
Here's what you need to know to ensure a successful group conference call.
Group Audio Conference Attendance
First, you'll need to know what time, in local time, you want everyone to call into the group audio conference.
It's common these days for group calls to include an international audience.
The call's start time might be expressed in GMT, UTC, or the host's own time zone.
Even domestic calls can involve multiple time zones.
Use a world time zone map to convert the time to local time to make sure that you know exactly when to dial in.
Next, you'll need to know how to join the group audio conference
The call's host will send you the phone number along with a PIN or access code.
If the call is an international group conference call, you'll be issued a phone number that is local to your country.
From there, your call will be routed to the main group audio conference.
You'll be prompted to enter the PIN or access code. Once confirmed, you will be connected to the group.
Greeting the Group
Depending on how the group audio conference is set up, an automated voice might announce that you have entered
If not, you could briefly announce your arrival. In either case, you should be able to hear the moderator or music
leading up to the start time.
Muting and Unmuting Your Phone
Imagine a group audio conference with 100 participants, each with an unmuted phone.
The background noise would be unbearable! Do your part by muting your phone until called upon to speak.
If you have a mute button on your phone, use it. If not, most group audio conferences support keypad muting and
unmuting (usually *6).
Speaking During a Group Audio Conference
Whether you've been asked to give a presentation during the conference call or have a question during the Q&A
portion, speak slowly and clearly.
If it's an international group conference call, this becomes especially important as second language listeners
may have trouble.
In addition, other participants may be taking notes. Repeat important information such as phone numbers and URLs.
Participating in a Group Audio Conference
Though no one will know if you call in from home in your pajamas, your full participation is expected.
This is not the time for multitasking.
Make sure to have a notebook and pen handy for taking notes and give the group audio conference your complete attention.
Listening to Recorded Group Conference Calls
Many teleconference moderators record group audio conferences and then distribute them for later listening.
These calls typically arrive as MP3 files which can be listened to on a variety of devices including computers,
tablets, smartphones, and MP3 players.
Some conference hosts post the recorded teleconference on their website and will send you a link.
As with any other potentially sensitive or confidential information, use care to ensure that only those authorized
to hear the call have access to the recording.
An advantage of listening to a conference after the fact is that you can take notes at your leisure instead of
trying to capture everything as it happens.
If you intend to do so, make sure to confirm that the call will be recorded and arrange to get a copy of it.
Participating in a group audio conference is relatively easy.
The moderator typically sends all of the instructions and access numbers in an email.
All you need to do is dial in at the appointed time and participate.
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